Ends 24 July
Ends 30 September
Ends 24 July
Ends 24 July
Ends 24 July
Ends 15 August
Ends 24 July
Ends 15 August
Ends 15 August
Ends 15 August
Ends 15 August
FAQs from Cox & Cox
Does Cox & Cox offer a discount code for new customers?
Yes — new customers can get 20% off their first order by signing up to the Cox & Cox newsletter. Once you subscribe, you'll receive a code to use at checkout. It's one of the best ways to save if you're shopping with Cox & Cox for the first time.
Is there a Cox & Cox student discount?
Yes, Cox & Cox offers a 25% student discount on full-priced items. To access it, you'll need to verify your student status through Student Beans. Once verified, you'll get an exclusive code to apply at checkout.
What is currently on sale at Cox & Cox?
Cox & Cox's Summer Sale is currently running with up to 50% off outdoor furniture and garden accessories. This includes lounge sets, bistro sets, dining sets, hanging chairs, planters, and more. Some specific highlights include:
- Stockholm Lounge Set: was £1,795, now £897 (50% off)
- Capri Corner Set: was £1,950, now £975 (50% off)
- Valletta Lounge Set: was £2,195, now £1,317 (40% off)
- Bora Corner Set: was £2,795, now £1,956 (30% off)
How do I apply a discount code at Cox & Cox?
It's simple. Add your items to your basket, then proceed to checkout. On the payment page, you'll find a field to enter your promotional or voucher code. Type in today's valid code, click apply, and the discount will be deducted from your order total before you complete your purchase.
What payment methods does Cox & Cox accept?
Cox & Cox accepts a wide range of payment options, including:
- Major debit and credit cards
- PayPal
- Klarna (buy now, pay later)
- Clearpay (four interest-free instalments)
- Cox & Cox gift vouchers
What is the Cox & Cox returns policy?
Most items can be returned within 30 days of delivery, as long as they're unused, in original condition, and in their original packaging. Key timeframes to be aware of:
- Report transit damage within 48 hours of delivery
- Report faults within 7 days of delivery
- Request change-of-mind returns within 30 days of delivery
- Made-to-order items cannot be cancelled once ordered, but can be returned within 21 days if they arrive damaged or faulty
- Items that have been assembled or altered are not eligible for return
How long do Cox & Cox refunds take?
Once your returned item has been received and checked by the Cox & Cox warehouse, refunds are typically processed within 5–7 working days. During busy periods, this can take up to 10 working days. Refunds are always issued to the original payment method.
Does Cox & Cox offer free delivery?
Cox & Cox doesn't currently offer a standard free delivery threshold, but costs vary depending on the size of your order. Here's a quick overview:
- Standard delivery: £6.95 (2–3 working days)
- Large items delivery: £15.95 (2–5 working days)
- Next Working Day delivery: £10.95 for orders placed before 12 noon
- Saturday delivery: £15
- 2 Man delivery for large furniture items: £65
Does Cox & Cox have a product guarantee?
Yes — Cox & Cox offers a free 10-year structural guarantee on their made-to-order collections and larger furniture items such as tables, wardrobes, and chests of drawers. The guarantee covers frames, joints, and springs. It doesn't apply to outdoor furniture, non-made-to-order seating, lighting, textiles, or decorative accessories.
How can I contact Cox & Cox customer support?
You can reach the Cox & Cox customer support team in a couple of ways:
- Email: [email protected]
- Live chat: available on the Cox & Cox website
- Help centre: via their Freshdesk support portal
Your Complete Guide to Saving Money at Cox & Cox
Cox & Cox combines premium design with a surprisingly broad range of ways to save. From seasonal sales and a cox and cox discount code to student perks and flexible payment options, there's plenty of opportunity to get more for your money. Here's everything you need to know before you shop.
How to Use a Cox & Cox Discount Code at Checkout
Applying a promo code at Cox & Cox is straightforward. Follow these steps to make sure your discount is applied correctly before you complete your purchase.
- Browse the Cox & Cox website and add your chosen items to your basket.
- When you're ready, click on your basket and proceed to checkout.
- Look for the promotional code or voucher code field on the payment page.
- Enter today's valid code carefully, making sure there are no extra spaces.
- Click apply and confirm the discount has been deducted from your order total before completing payment.
Summer Sale: Up to 50% Off Outdoor Furniture
Cox & Cox's Summer Sale is one of the best times to invest in outdoor living. Discounts of up to 50% are currently available across a wide range of garden furniture and accessories, with some standout reductions worth highlighting.
- 50% off the Stockholm Lounge Set: now £897 (was £1,795)
- 50% off the Capri Corner Set: now £975 (was £1,950)
- 50% off the Amalfi Bistro Set: now £497 (was £995)
- 40% off the Valletta Lounge Set: now £1,317 (was £2,195)
- 30% off the Bora Corner Set: now £1,956 (was £2,795)
- 20% off selected cushions, plant stands, and parasol bases
The sale also extends to planters, hanging chairs, firepits, and outdoor storage, so it's worth browsing the full sale section even if you're not looking for a complete furniture set.
First-Order Savings: 20% Off When You Sign Up
New to Cox & Cox? Signing up to their newsletter gives you 20% off your first order — a meaningful saving whether you're buying a single accessory or a larger furniture piece. You'll also be entered into a prize draw for a chance to win £250 to spend on the site, and you'll be among the first to hear about new collections and exclusive promotions. It's a simple way to start saving from the very first visit.
Student Discount: 25% Off Full-Priced Items
Cox & Cox offers a student discount of 25% off full-priced items, available through Student Beans. To access this offer, you'll need to verify your student status via the Student Beans platform. Once verified, you'll receive an exclusive code to use at checkout. It's one of the more generous student discounts available in the homeware space, and well worth activating if you're furnishing a new home or student property.
Stylist's Edit: Save 25% on a Curated Selection
The Stylist's Edit promotion gives shoppers 25% off a hand-picked selection of products. This is a great option if you're looking for something specific but want to shop with a discount already applied — no code hunting required. Keep an eye on the Cox & Cox website for the current selection, as it's updated regularly.
Flexible Payment Options to Spread the Cost
For larger purchases, Cox & Cox offers a range of payment methods that let you manage your budget more comfortably. Accepted payment options include:
- Klarna: buy now, pay later or spread the cost over instalments
- Clearpay: split your order into four interest-free payments
- Major debit and credit cards
- PayPal
- Cox & Cox gift vouchers
Using Klarna or Clearpay can make it much easier to invest in a quality piece of furniture without paying the full amount upfront — particularly useful during the Summer Sale when prices are already reduced.
Gift Vouchers: A Flexible Way to Shop
Cox & Cox gift vouchers are available in denominations of £10, £25, £50, and £100, and are valid for two years from the date of purchase. They make a thoughtful gift for anyone who loves interiors, and they can be used alongside other payment methods at checkout. Just note that gift vouchers are non-refundable and cannot be exchanged for cash.
Delivery Options and What to Expect
Cox & Cox offers several delivery tiers depending on the size and type of your order. Here's a quick breakdown of what's available.
Standard, Express & Saturday Delivery
- Standard delivery: £6.95, delivered in 2–3 working days via DHL
- Large items delivery: £15.95, delivered in 2–5 working days
- Next Working Day delivery: £10.95 — order before 12 noon to qualify
- Saturday delivery: £15 — orders must be placed before 12 noon on Friday
Large Furniture & Specialist Delivery
- 1 Man delivery (fragile items and small furniture): £35, delivered in 2–5 working days
- 2 Man delivery (large items such as sofas and outdoor furniture): £65, delivered in 3–5 working days, to the room of your choice
- Elite delivery (made-to-order, includes assembly and packaging removal): £100
For made-to-order items, delivery typically takes 8–10 weeks, so it's worth planning ahead if you're working to a deadline.
Returns: What You Need to Know
Most items can be returned within 30 days of delivery, provided they're unused, in their original condition, and in original packaging. A few key points to keep in mind:
- Report any visible transit damage within 48 hours of delivery
- Report faults on delivery within 7 days
- Change-of-mind returns must be requested within 30 days
- Made-to-order items cannot be cancelled once placed, but can be returned within 21 days if delivered damaged or faulty
- Items that have been assembled or altered are not eligible for return
Refunds are processed within 5–7 working days of the returned item being received and inspected by the warehouse, or up to 10 working days during busy periods.
10-Year Structural Guarantee on Furniture
One of Cox & Cox's most reassuring features is their free 10-year structural guarantee on made-to-order collections and larger furniture items, including tables, wardrobes, and chests of drawers. The guarantee covers frames, joints, and springs — giving you real peace of mind on significant purchases. It's a strong indicator of the quality built into their furniture range and adds long-term value to what you're buying.
Get in Touch with Cox & Cox
If you have a question about an order, a return, or need help finding the right product, the Cox & Cox customer support team is easy to reach. You can contact them via:
- Email: [email protected]
- Live chat: available directly on the Cox & Cox website
- Help centre: accessible via their Freshdesk support portal