FAQs from FoodHub
How do I use a FoodHub discount code?
Check out the FoodHub offers available. Click on the blue ‘get code’, ‘get reward’, or ‘view discount’ button for the offer you like. This should take you to the FoodHub website. If your deal has a code, it’ll be automatically copied to your clipboard.
Is there a FoodHub app?
Like any great takeaway directory service, you can download a FoodHub app from the Apple or Google stores to order takeaway on the fly.
Is FoodHub more affordable than Just Eat?
Take a look at FoodHub’s price comparison to see how their lack of a service fee makes it cheaper to order, wherever you are.
Treat yourself to delicious dishes from all over the world and register with Foodhub for the ultimate choice. Connect with highly-rated local takeaways, offering a huge variety of goods, and enjoy excellent customer service and top quality takeaways with minimal fuss and expense.
A food delivery service with a difference, Foodhub are 100% commission free and don’t charge service fees on any of their orders. So, not only are you doing your bit for the local community and helping takeaways to thrive, but you’ll also save a pretty penny whenever you order your grub. Team the lack of service fees with exclusive discounts and amazing offers from all Foodhub’s takeaway partners, and you’re set to rake in the savings and enjoy your favourite foods for less.
Experiment with a delicately spiced curry, chow down on Chinese noodles, or treat the kids to pizza when you’re not in the mood to cook - you’ll find all the most popular cuisines at Foodhub, and a few wild card options too! Serving a whole host of locations from Exeter to Edinburgh, whether you’re at home or away, Foodhub can fill your belly.
The collective Foodhub family saves on average £45,000 every week on their takeaways, and the great customer experience doesn’t stop there. As a member of the clan, you will have the opportunity to take part in exciting competitions and prize draws that could drastically reduce your takeaway bill and enable you to spoil yourself whenever you like.
- Select your offer of choice and copy the code if one is provided.
- Follow the link to the Foodhub website.
- Sign in to your Foodhub account or register for a new one if you are a first-time user.
- Enter your postcode into the search tool to reveal all the takeaway options near you.
- When your basket is full of delicious goodies, click the icon in the top right corner to review your order.
- Paste your code into the box provided and hit ‘Apply’ to redeem your savings.
Keep an eagle eye on the Foodhub social channels for all the latest competitions, promotions, and discounted deals! Whether you have a hankering for a hamburger or an urge for udon, you won’t need to pay through the nose with Foodhub on the case.
Find out if Foodhub delivers to your location
Check out the Foodhub locations page to see the takeaways on offer in your city, and enter your postcode into the search bar on the homepage to check if your specific area is served.
Sorting out missed deliveries at Foodhub
The best course of action is to contact the takeaway directly to find out where your order is. However, if you are unable to get in touch or are dissatisfied with your response, please drop the Foodhub team an email for additional assistance. You can also contact the Foodhub live chat team between 4pm - 11pm.
Cancelling a Foodhub order
Unfortunately, once your Foodhub order has been confirmed and the payment has been taken from your account, there is no way for you to cancel your order and be eligible for a refund. You can contact Foodhub customer service to request assistance and they will contact the takeaway on your behalf. However, there is no guarantee your cancellation will be accepted as food preparation may have begun.
You can send Foodhub an email via the ‘Submit a Request’ page or get in touch via the live chat facility on the Foodhub contact page.
The delivery fee for your Foodhub order is set by the individual takeaway. You will be able to view the fees in your basket before you finalise your payment. Estimated delivery or collection times will be provided, but neither Foodhub or the takeaway will be able to guarantee an exact time of arrival.
Due to the nature of the goods, if you change your mind about an order but have already made a payment, you will not be eligible for a refund. However, if you are unhappy with the quality of your order and are unable to reach a satisfactory resolution with the takeaway, please contact Foodhub to find out what can be done.
Hours of business vary between different takeaways, so check the details of your chosen outlet before placing your order.