Founded in the year 2000, Namecheap has fast become a leading name in the world of website management and one of the fastest-growing businesses in the US. As well as winning the prestigious title of best domain name registrar in 2010 via a Lifehacker poll, Namecheap has become a one stop shop for those in search of hosting products. Today, it manages more than 10 million domains around the globe.
Whether you’re searching for great deals on the right domain name for your venture, robust security services or flexible hosting packages, Namecheap can help you out. With a mission to support entrepreneurs to get their ideas out on the web, Namecheap also offers stellar customer service, advice and tips - you’ll find all that you need to climb the ladder to success! Get stuck into the Namecheap blog with a pen and paper handy or rake in the savings with a few swipes of a screen when you download the Namecheap app. No matter your business goals and no matter your budget, Namecheap will help you launch and manage your website for less.
• Select your offer of choice and copy the promo code if one is provided. • Follow the link to the Namecheap website where you can shop for the services you require. • Create or sign in to your Namecheap account in order to enter the payment process. • Paste your code into the appropriate box at checkout in order to redeem your discount. However, if no code is supplied with your offer, you will notice your discount is applied automatically. It really couldn’t be easier!
Subscribe to the Namecheap newsletter to enjoy domain deals, hosting offers and online security discounts, directly to your inbox. Not only will you be the first in line to take advantage of exciting new services, but you’ll be at the front of the queue to benefit from flash sales as and when they drop!
How quickly will Namecheap support respond?
It can feel like time runs in slow motion when something goes wrong with your website. Luckily, Namecheap offers 24/7 support! If you have an urgent query, the best course of action is to get in touch with the experts via live chat. Otherwise, you can expect a wait time of approximately two hours if you send a message via the ticket system.
How can I renew my Namecheap domain name?
You can renew your Namecheap domain name at any time without the help of the team. Simply sign into your account and click ‘Domain List’ from the left sidebar, followed by ‘Manage’. Select ‘Add Years’ from the ‘Status & Validity’ section in order to choose how many years you would like to renew your domain for, and complete the checkout process.
What do I do if I’ve forgotten my Namecheap password or username?
It happens! Just follow this password reset link and enter either your email address, account username or domain name to set your account to rights.
Email Namecheap: via the ticket system
Live chat with Namecheap: via the support page
To cancel your Namecheap account, sign in and hover your mouse over the ‘Account’ tab to select ‘Domain List’. Select ‘All Products’ from the drop-down box on the top right and click ‘Manage’ beside the hosting service associated with your domain name - you may need to click the drop-down arrow to find ‘Manage’ if your hosting service has grace/expired status. Finally, click ‘Cancel Service’ beside the package in question.
Some of Namecheap’s products - such as fees for domain name registrations - are not eligible for refunds, due to the nature of the business. However, there are some cases where you can request a refund - please see the Namecheap refund policy for further details.
Namecheap customer support is available 24/7.