Plusnet is a UK based, award-winning communications provider. The brand was born in 1997, with a simple mission to provide customers with low cost communications without compromising on customer service. To this day, Plusnet continues to provides great value broadband, phone, TV and mobile bundles that are priced competitively. Plusnet gives you a lot of flexibility - contracts span from 18 months to 12 or no annual contract to suit every lifestyle and budget. When you arrive on the Plusnet homepage, there’s a handy Broadband availability checker, so you can see if it is available in your area before you start shopping. If you decide on a Plusnet broadband package, you’ll be able to add on YouView TV - which will give you 20 premium channels, BT Sport Lite channels and over 70 FreeviewTV and radio channels as standard.
There are optional extras, then you can choose between a discrete YouView Box with 7 day scroll back and ‘on demand’ players such as BBC iPlayer, the ITV Hub^, All 4 and Demand 5. Or you can go for a YouView +Box which is bulkier but also boasts pause and rewind live TV. You’ll be able to record up to 150 hours of HD, or 300 hours of the SD Freeview, Entertainment and BT Sport Lite channels.
- Check out the latest deals on vouchercloud
- Click through to the Plusnet website and look for offers and vouchers
- Once you have a voucher, redeem it in store, or give your voucher code to a sales advisor over the phone
Sign up to the newsletter to find out all the latest promotions, offers and competitions.
How can I check the Plusnet coverage in my area?
You can go to the coverage checker page of the website to see if you get good coverage in your area.
How do I join the Plusnet community hub?
You will need to fill out an online form before you can get involved in the community forums.
Where can I check my monthly Plusnet bills?
You will be given login access when you sign a mobile or broadband contract. Simply to go the login page, pop in your details and then you’ll have access to bills and other membership information.
Call: 0800 432 0200 (7.30 am - 10 pm, every day of the week)
Use Facebook Messenger for instant chat with Plusnet advisors
Look at the Help & Support articles online
Some contracts will require a new router, while others may involve making a switch over using your old router. If a new router is required it will be sent to your address, with no carriage fee. An engineer will carry out any line or router conversion work, at a mutually agreed time.
You will need to honour the terms of your contract, so that will mean staying with Plusnet until your contract finishes. A cost will be incurred if you wish to stop your contract before the agreed duration is completed.
Plusnet is an online provider. You can speak to a Plusnet representative on the phone between the hours of 7.30 am and 10 pm.
