FAQs from OTTY
How can I get discounts at OTTY?
Check our page for a summary of the OTTY vouchers running right now as well as other promotions like student discounts, sales and free delivery. We’ll let you know about all the top discounts, and you can also subscribe to OTTY’s newsletter to receive news about flash sales.
Do I need an OTTY free delivery code?
We might have the occasional free delivery code for OTTY up our sleeves, but it isn’t completely necessary – standard delivery is always free, no matter which mattress you’re purchasing. You’ll only ever pay extra if you want additional services like unpacking or old mattress collection.
Does OTTY offer a student discount?
The OTTY student discount applies special rates to bestselling products like the famous OTTY Pure Hybrid Mattress, which is available to redeem on the website. We recommend checking our page so we can keep you up to date on any other OTTY discounts that are exclusive to students.
How can I use an OTTY discount code?
When purchasing big ticket items like mattresses and beds, it helps to know you’ve got the best price possible!
- Scroll through the live OTTY codes displayed on our page. Then, click on the blue ‘Get Code’ or ‘View Discount’ button to redeem the offer.
- We’ll automatically copy any codes and redirect you to the OTTY website.
- Discounts will take you straight to the relevant page with the offer pre-applied.
- Once you’ve added the OTTY products you need to your basket, click the shopping cart icon and continue until you’ve reached the checkout page.
- Paste the OTTY coupon code into the available box and then click ‘Apply’ to finish up.
Money-saving made simple
Earn Amazon vouchers with OTTY friend referrals
Who doesn’t love a freebie? If you’ve fallen in love with your OTTY mattress and want to pass the message on, make the most of OTTY’s friend referral scheme to earn Amazon vouchers after your friend has made a purchase and passed the 100-day trial. As soon as everything is confirmed, OTTY will send you a £25 Amazon gift card to say thank you.
The biggest sales at OTTY
There are regular OTTY sales throughout the year, so you’re never too far away from up to 50% off the top-selling mattresses and bed frames. Keep involved in the news by subscribing to the OTTY mailing list and checking our page at vouchercloud for updates. Look out for OTTY’s Black Friday sale in November for incredible discounts on the best mattress you’ll ever own.
Check out OTTY’s free delivery options
You’ll never have to worry about delivery at OTTY – it's free! While the cost of standard shipping is covered by OTTY, you can add optional services like old mattress collection to your order for a small cost. Choose from the following:
- Free standard shipping.
- £10 for premium shipping to your room.
- £20 for premium shipping to your room plus unpacking and removal.
- £40 for premium shipping to your room plus old mattress collection.
- £50 for premium shipping to your room plus mattress unpacking and old mattress collection.
Free returns process and 100-night trial at OTTY
OTTY is so confident you’ll love your new mattress that there’s a 100-night sleep trial included, which means you can change your mind about an OTTY mattress and get it picked up at no additional cost. Send an email to returns@otty.com to discuss your options and request this service.
Contact details for OTTY
To speak to the team about any mattress-related queries, get in touch between Monday to Friday, 9am to 5pm:
Call OTTY on 0330 111 2222.
Email OTTY on cs@otty.com.