Like most great things in life, Parcelforce started life back in the 80s: it was in 1986 that the Royal Mail Group created a separate parcel function that laid the ground for the business we know today. In 1990 Royal Mail Parcels was rebranded to become Parcelforce and in 1998 it became Parcelforce Worldwide. With continual IT investment from day 1, Parcelforce has become an extremely efficient, enhanced operation, boasting 54 depots across the UK and 3 highly automated tracking and sorting centres. Its National Centre can handle over 58,000 parcels every hour. At peak times, the centre takes delivery of 1 fully loaded vehicle every 45 seconds.
Parcelforce’s helpful website will give you a quick quote on whatever you want to send as well as plenty of hints and tips on getting the most out of its service. If you’re a regular sender, you can join Rewards4U, an exclusive benefits club that could save you money and make it even easier to send and receive your parcels.
- Click on the offer of your choice at vouchercloud and copy the code if provided
- Follow our link to the Parcelforce website and click ‘Sending a Parcel’, followed by ‘Quick Quote’
- Enter the details of your parcel and select your service
- At the ‘options’ screen, enter your discount code underneath the ‘price summary’ heading
- Click ‘Next’ to complete your purchase
- Any offers which don’t require a discount code will be applied automatically
Sign up to Parcelforce’s mailing list on the homepage and get wind of some amazing discounts!
Where is my nearest Parcelforce depot?
You can find your nearest Parcelforce depot using the depot finder tool. You can also find your local post office branch using the branch finder tool, which can handle your Parcelforce packages too.
Does Parcelforce provide compensation cover for parcels?
Yes, from £100 - £200. Full list of cover here. Additional compensation cover available for purchase. Some items may be excluded from compensation cover.
What happens if I miss a Parcelforce delivery?
The driver will leave a ‘we called to deliver your parcel’ card and will indicate whether they will attempt delivery tomorrow, have left the parcel with a neighbour, taken it to the local post office branch or returned it to a depot. Check the redelivery page for instructions on what to do.
If you wish to cancel a delivery or collection, please phone customer services as soon as possible.
You will need to submit a collection cancellation request form.
Parcelforce customer services is open:
8.00am - 7.00pm Monday to Friday
8.30am - 5.00pm Saturday
9.00am - 5.00pm on Sunday
Excludes public and bank holidays.