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Ends 20 March
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Ends 20 March
Ends 20 March
Ends 1 April
Ends 1 April
FAQs from Vodafone
What's the biggest saving I can get when trading in my old phone at Vodafone?
You can save up to £1,007 when trading in an eligible iPhone for a new iPhone, or up to £914 when trading in for the Galaxy S26 Ultra. The Trade-In Guarantee locks in your quote value for 7 days, and you can apply the savings as monthly reductions, account credit, or bank transfer.
How much can I save by bundling mobile and broadband with Vodafone Together?
Vodafone Together customers save up to £380 per year by combining services. You'll also get:
- 30% off additional Pay Monthly plans
- 15% off extra devices
- Exclusive monthly VeryMe Rewards for the whole family
What discounts are available for NHS workers at Vodafone?
NHS and ambulance service employees get 25% off selected Pay Monthly airtime plans and 20% off SIM-only and tablet plans through Vodafone Advantage. You'll need to verify your eligibility using an official NHS email address.
How do I access VeryMe Rewards and what can I get?
VeryMe Rewards is available to all Vodafone mobile customers through the My Vodafone app. You'll get weekly treats including:
- £1 coffee at Caffè Nero
- 25% off at independent coffee shops
- 2-for-1 restaurant meals
- Up to 50% off UK attractions
- Chances to win tickets to events like Glastonbury and Wimbledon
Does Vodafone offer free delivery?
Yes, Vodafone provides free next-day delivery for online orders placed before 10pm on weekdays to UK mainland addresses. You can also use free Click & Collect to pick up from any Vodafone store, or pay £9.99 for Premium Delivery with a specific time slot.
What's Vodafone's return policy if I change my mind?
You have 14 days to return items if you change your mind, or 30 days for faulty products. Returns are completely free - just drop items at any Vodafone store or use the emailed return label. Items must be in 'like new' condition with original packaging for a full refund.
Can students get discounts at Vodafone?
Students get 10% off 12-month and 24-month handset plans, plus SIM-only plans. You'll need to verify your student status through UNiDAYS or Student Beans using a valid academic email address.
What switching incentives does Vodafone offer for new broadband customers?
New broadband customers get £75 credit when switching by 4 March 2026. Vodafone also covers early termination fees from your old provider:
- Up to £50 on basic plans
- £150 on Full Fibre 150
- Up to £200 on premium Full Fibre plans
Are there affordable options for people on benefits?
Yes, Vodafone Essentials Broadband starts from £20 per month with no setup costs or mid-contract price rises. VOXI For Now offers unlimited 5G data, calls, and texts for £10 per month for customers claiming eligible government benefits.
How do I contact Vodafone customer support?
Call 191 free from a Vodafone mobile, or 0333 304 0191 from any other phone. Lines are open Monday-Friday 8am-10pm, weekends 8am-8pm. You can also submit an online form for a response within three days.
Smart Ways to Save at Vodafone
From substantial trade-in deals to loyalty rewards and bundle savings, Vodafone offers multiple ways to reduce your mobile and broadband costs. Whether you're switching providers or upgrading your current plan, these money-saving strategies will help you get more value from your connectivity spending.
How Do I Use a Vodafone Promo Code?
- Browse available offers on the Vodafone website or check your My Vodafone app for exclusive deals
- Select your desired device, plan, or service and add it to your basket
- Look for the promo code box on the basket page before checkout
- Enter your valid code and click 'Apply' to see the discount reflected in your total
- Complete your purchase to secure the savings
Maximise Your Trade-In Value
Vodafone's trade-in programme offers some of the most generous savings available, with deals worth up to £1,007 off the iPhone when you trade in an eligible iPhone. Other standout offers include £914 off the Galaxy S26 Ultra and £912 off the Google Pixel 10a with qualifying trade-ins.
The Trade-In Guarantee locks in your device's value for 7 days from the quote date, giving you time to decide. You can apply the trade-in value as monthly savings, account credit, or even receive it as a bank transfer. Plus, when you trade in for a Google Pixel 10, you'll receive free accessories worth £283.99 including Google PixelSnap and Buds Pro2.
Bundle and Save with Vodafone Together
Combining your mobile and broadband services can deliver significant annual savings. Vodafone Together customers save up to £380 per year by bundling services, with additional benefits including:
- 30% off additional Pay Monthly plans when you have both broadband and mobile
- 15% discount on extra devices including phones, tablets, and mobile WiFi plans
- Exclusive monthly VeryMe Rewards for the whole family
- Free Apple TV 4K device with Vodafone Xtra packages, plus 3 months of Apple TV+ subscription
Unlock Weekly Treats with VeryMe Rewards
The VeryMe Rewards programme is exclusively available to Vodafone mobile customers through the My Vodafone app. This loyalty scheme provides genuine value with weekly offers including:
- £1 coffee at Caffè Nero - any size, milk, or flavour from participating stores
- 25% off at independent coffee shops through Local Blend membership (12 months free)
- 2-for-1 meals and 25% off food and drink at independent restaurants via Eat Local
- Up to 50% off UK attractions including theme parks, museums, and cinemas
- Prize draws for major events like Glastonbury Festival, Wimbledon, and BST Hyde Park
Pay As You Go customers can access these rewards by maintaining a minimum £10 top-up every six weeks.
NHS and Student Discounts Through Vodafone Advantage
NHS and Blue Light Workers Save 25%
Eligible NHS and ambulance service employees can access 25% off selected Pay Monthly airtime plans and 20% off SIM-only and tablet plans through the Vodafone Advantage scheme. Verification requires an official NHS email address.
Students Get 10% Off
University students can save 10% on 12-month and 24-month handset plans as well as SIM-only plans. Verification is required through UNiDAYS or Student Beans using a valid academic email address.
Armed Forces and Teachers
Active military personnel, veterans, and Ministry of Defence employees receive 25% off selected airtime plans and 20% off tablet and SIM-only agreements. Teachers can access 25% off selected Xtra plans and 20% off SIM-only or tablet plans through the Vodafone Advantage portal.
Switching Credits and New Customer Offers
New broadband customers who switch to Vodafone can claim £75 credit when ordering a 24-month plan by 4 March 2026. Additionally, Vodafone offers switching credits to cover early termination fees from your previous provider:
- Up to £50 credit on Fibre 1, Fibre 2, Full Fibre 74, or Full Fibre 80 plans
- Up to £150 credit on Full Fibre 150 plans
- Up to £200 credit on Full Fibre 500, 910, 1.6, 1.8, or 2.2 plans
Vodafone contacts new customers within 14-30 days of broadband activation with claim details, and you have 90 days to submit your application.
Free Delivery and Flexible Collection Options
Vodafone provides free next-day delivery for online orders placed before 10pm on weekdays to UK mainland addresses. For more convenience, you can:
- Use Click & Collect for free - order online and collect from your nearest Vodafone store
- Choose Premium Delivery for £9.99 - select a specific timed delivery slot
- Get expert setup help - in-store experts can transfer content and assist with device setup
Orders placed via phone or chat incur a £6.99 delivery fee.
Flexible Returns and Refund Policy
Vodafone offers a comprehensive returns policy with generous timeframes:
- 14-day cooling-off period if you change your mind about online or phone purchases
- 30-day window for faulty items with full replacement or refund options
- Free returns - drop items at any Vodafone store or use the emailed return label
Items must be returned in 'like new' condition with all original accessories and packaging to qualify for a full refund, which is processed within 14 days.
Social Tariffs for Benefit Recipients
Vodafone provides affordable connectivity options for customers receiving government benefits:
Vodafone Essentials Broadband
Available from £20 per month with no setup costs, no mid-contract price rises, and no early termination fees. This 12-month contract includes up to 73 Mbps speeds, unlimited usage, and line rental.
VOXI For Now
Customers claiming eligible benefits can access unlimited 5G data, calls, and texts for £10 per month through this social tariff option.
Contact Vodafone Customer Support
For questions about offers, billing, or technical support:
- Call from a Vodafone mobile: 191 (free)
- Call from any other phone: 0333 304 0191
- Phone hours: Monday-Friday 8am-10pm, Saturday-Sunday 8am-8pm
- Write to: Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN
- Online form: Submit a query through the website for a response within three days