FAQs from Virgin Balloon Flights
When can I book Virgin Balloon Flights for?
They schedule hot air balloon rides morning and evening, seven days a week during the UK ballooning season which is March to October. This does vary in some areas and in late October some flights will take place during the day due to limited day light hours.
Where can I book Virgin Balloon Flights from?
Flights can be booked from over 140 locations in the UK. Find a take-off point near you online
Are Virgin Balloon Flights suitable for those with additional needs?
Please get in touch with Virgin Balloon Flights before you book, as they will be able to advise you. They make every effort to ensure people with disabilities have the opportunity to participate in balloon flights wherever it is possible and safe to do so. Information can be provided about disabled facilities at specific launch sites on request. Unfortunately, for safety reasons, they are unable to fly anyone who requires a wheelchair.
More about Virgin Balloon Flights
Virgin Balloon Flights was formed in 1994 after Sir Richard Branson’s record breaking flights across the Atlantic and Pacific Oceans in previous years. He handed the reigns over to chief pilot Kenneth Karlstrom in 2002, who flew Stephen Hawking in a balloon that same year. For more than 20 years, the company has continued to grow and has flown almost 1 million happy passengers since launch. As the largest commercial hot air balloon ride company in the world, they now fly from over over 140 launch sites 7 days a week, as well as having a sister company – Ballooning In Tuscany – where you can fly over beautiful Italian scenery.
They have even hosted gigs at 5,000 feet by Newton Faulkner in 2008 and Beverly Knight in 2011. Virgin Balloon Flights continues to operate a number of packages across their range, you can even arrange to propose during a flight!
How do I use my Virgin Balloon Flights voucher?
- Click on the offer of your choice at vouchercloud and copy the code if provided
- Follow our link to the Virgin Balloon Flights website and browse for your packages and
- Click ‘add to basket’
- Click ‘view basket’ and enter the promo code in the box beneath your order.
- Click ‘apply code’ then proceed to checkout
- Any offers which don’t require a discount code will be applied automatically
vouchercloud Top Saving Tips
Keep an eye on Virgin Balloon Flights' competition page for the chance to win some great prizes!
Contact Virgin Balloon Flights
Call: 01952 212750
Monday - Thursday 9am - 6pm
Friday 9am - 5.30pm
Saturday 9am - 4pm
Sunday 10am - 3pm
Email: customerservice@virginballoonflights.co.uk
Virgin Balloon Flights Delivery
Email Vouchers: Free
Standard Delivery Vouchers: Free (2-3 working days)
Standard Delivery Packages: Free (5-7 working days)
Express Delivery Vouchers: £6.99 per address (next day working day 8am - 6pm)
Express Delivery Packages: £6.99 per address (next working day 8am - 6pm)
Click & Collect: £6.99 (1-2 working days)
Terms and restrictions apply.
See the delivery details page online for full details.
Virgin Balloon Flights Returns
You can cancel a flight up to seven days before online and up to three working days before by post or email. After these times you will need to attend the flight unless there are extenuating circumstances, such as a medical matter for which we may require documentation may be required.
If your flight is cancelled because of the weather or related factors, you can just book onto another date. Plus if you have a cancellation near the end of your voucher validity period, Virgin Balloon Flights will extend it free of charge so you have another six months in which to book again.
There is also the option of a weather refund if you book a 7 Day Anytime Plus flight voucher (which comes with the Luxury Gift Package).
Getting Social with Virgin Balloon Flights
My Virgin Balloon Flight Experience
I am not what you would call a typical balloonist, in the sense that I am not an explorer from the 19th century, nor much of a thrill seeker in general. So when the opportunity arose to go up with Virgin courtesy of vouchercloud, I decided to go for it with a certain amount of trepidation. Would the balloon be safe? How long would we be up there for? Would there be a buffet car? The answers to my questions were a. yes, b. about an hour and c. no. But what an experience!
As a confirmed balloon-sceptic, I have to say I loved it. Under the expert tutelage of our pilot Mark (“call me Nobby - everyone does”) we undergo a quick safety briefing and jump into the basket for take-off. I find myself an instant convert to the balloon life as we soar through the skies of Bristol. Over Ashton Court, the harbour and further east over Brislington and Keynsham, the views are as breathtaking as you’d hope for. It’s completely calm too, the stillness of the balloon a strange contrast to the odd fact that we’re in a basket floating 2000 feet above the ground at 12 mph. It’s blissfully serene up here, and on this clear afternoon we can see out to South Wales across the bay. 
After about an hour in the air it’s time to land and, with some expert manoeuvering from Nobby, we set down in a field in Warmley before packing away the balloon and enjoying a glass of champagne. I would recommend this experience without hesitation to anyone, whether you’re the adventurous type or if, like me, you’re more of a ground-level kind of person. In the safe hands of Nobby and his team, Virgin Balloon Flights offers an unforgettable experience.
