FAQs from Cult Beauty
How can I get 15% off my first Cult Beauty order?
New customers can get 15% off by downloading the mobile app for their first app order. You can also sign up for the newsletter to get exclusive access to sales and be first to hear about special offers and new product launches.
When do I get free delivery at Cult Beauty?
Free standard delivery is available on orders over £25, which takes 2-3 working days. For next-day delivery, you'll get it free on orders over £90, or you can pay £7.95 if your order is smaller but you need it quickly.
How does the Cult Status loyalty programme work?
You earn points for every pound spent, and these points can be converted into money to spend online. There are three tiers with increasing benefits, including free delivery perks for Level 3 members and generous birthday discounts for higher tiers.
Can I get free gifts with my Cult Beauty order?
Yes, there are lots of free gift offers available. You can get brand-specific gifts when you spend certain amounts (like free NARS blush when you spend £80 on NARS), plus free goody bags worth over £200 when you spend £150 or more.
How much do I earn from referring friends?
You'll get credit for each friend you refer who makes their first purchase. Your friend also gets money off their first order. You can refer as many friends as you like to keep earning credits.
What's the returns policy at Cult Beauty?
You have 30 days to return unopened items in their original packaging with hygiene seals intact. Returns cost £2.99 within the UK, and any free gifts must be returned too. Refunds go back to your original payment method within 10 days.
Are there special discounts for students or NHS workers?
While there's no permanent student or NHS discount currently available, Cult Beauty has offered these in the past. It's worth checking their offers page or signing up for the newsletter to catch these special discounts when they return.
When are the best times to shop Cult Beauty sales?
Black Friday and Cyber Monday typically offer significant discounts across selected brands. There's currently a sale with up to 40% off hundreds of products, plus seasonal sales throughout the year. Newsletter subscribers get early access to these events.
Can I use gift cards with discount codes?
No, gift cards can't be used alongside other discount codes. Gift cards are available from £25 to £500, are valid for 12 months, and you can only use one voucher per order. No change is given if you don't use the full value.
What exclusive benefits do app users get?
App users enjoy several exclusive perks:
- 15% off their first order through the app
- Access to exclusive sales not available on the website
- Early access to new product launches before general release
- Special app-only promotions and limited-time offers
Smart Ways to Save at Cult Beauty
From app-exclusive discounts to generous free gift programmes and loyalty rewards, Cult Beauty offers plenty of opportunities to save on premium beauty products. Here's how to make your money go further while shopping top brands like Charlotte Tilbury, Sunday Riley, and Molton Brown.
How Do I Use a Cult Beauty Discount Code?
- Browse the latest offers and select your discount code from vouchercloud
- Shop your favourite beauty products and add them to your basket
- Head to checkout and look for the promo code box
- Enter your discount code and click apply to see your savings
- Complete your purchase and enjoy your discounted beauty haul
Get 15% Off Your First Order
New customers can get exclusive access to sales and behind-the-scenes content by signing up for the Cult Beauty newsletter. You'll be first to hear about the latest drops and special offers. There's also a 15% discount available for your first app order when you download the mobile app.
App-Only Savings Worth Downloading For
The Cult Beauty app isn't just convenient – it's where you'll find some of the best deals. Beyond that initial 15% discount, app users get access to exclusive sales and early access to new product launches. The app often features special promotions and limited-time offers that aren't available on the website.
Cult Status Loyalty Programme Perks
The three-tier Cult Status programme rewards regular shoppers with increasingly valuable benefits. You'll earn points for every pound spent, and these points can be converted into money to spend online.
Building Your Status Level
The programme has three levels with different perks at each tier. Higher levels unlock better benefits like free delivery options and generous birthday discounts.
Level 3 Status Rewards
The top tier offers free next-day UK delivery on all orders, plus access to exclusive sales and special member-only events.
Free Delivery Thresholds That Actually Save Money
Cult Beauty's delivery options are designed to suit different budgets and timelines. Free standard delivery kicks in at £25, which is easily achievable with most beauty purchases. For faster service, free next-day delivery is available on orders over £90, or you can pay £7.95 if you need it sooner.
The click & collect service costs £3.95 but gives you access to over 8,500 collection points across the UK, perfect if you're not home during delivery hours. There's even an eco-delivery option at the same price for environmentally conscious shoppers.
Refer Friends for Credits
The referral programme is straightforward and rewarding. When you refer a friend who makes their first purchase, you'll receive credit to use on future orders. Your friend also gets money off their first order, making it a win-win situation. You can refer as many friends as you like, so those credits can really add up.
Free Gifts and Bundle Deals
Cult Beauty's free gift programme is particularly generous, with brand-specific offers that change regularly. Current examples include a free NARS Afterglow Liquid Blush when you spend £80 on the brand, and a free Jo Malone London Grapefruit Cologne 30ml when you spend £150 on Jo Malone products.
Seasonal Bundle Offers
Keep an eye out for exclusive bundles like The After Dark Edit, worth £115 but priced at just £42. These curated collections offer significant savings while letting you try products from multiple brands. The free goody bag with £150 spend is another popular offer that can be worth over £200.
Seasonal Sales and Best Shopping Times
Cult Beauty's sale periods offer some of the year's best beauty deals. The current sale features up to 40% off across hundreds of products, with clear discount tiers of 20%, 25%, and 30% off selected lines.
Black Friday and Cyber Monday
These events typically bring significant discounts across popular brands. It's worth signing up for the newsletter to get early access to these sales and be first to hear about exclusive offers.
Christmas Shopping Perks
The holiday season brings extended returns policies – anything bought between 1st November and 31st December can be returned until 31st January. Plus, there are special delivery cut-offs to ensure Christmas delivery, with next-day orders accepted until 22nd December.
Gift Cards for Flexible Gifting
Cult Beauty gift cards range from £25 to £500 and are perfect when you're not sure what to buy someone. They're valid for 12 months and can be used on anything across the site. Just remember you can only use one voucher per order, and they can't be combined with other discount codes.
Smart Returns Policy
You have 30 days to return unopened items in their original packaging with hygiene seals intact. Returns cost £2.99 within the UK, and any free gifts received with your order must also be returned. The process is straightforward, with refunds typically processed quickly once items are received.
Contact Cult Beauty
For any questions about orders, returns, or account issues, contact the customer services team through your account via the Help Centre on the Cult Beauty website. This system ensures your queries are handled efficiently with access to your order history.