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FAQs from Groupon
How much can I save as a new Groupon customer?
New customers can access several savings opportunities:
- Up to 15% extra on their first Local deal using the welcome code, with maximum savings of £50
- Up to 30% off their first mobile order through selected app accounts
- Access to clearance deals with up to 75% off across dining, wellness, and activities
Do students get ongoing discounts at Groupon?
Yes, students receive 10% off Local category deals by verifying their status through Student Beans. This discount applies to sixth form, college, and university students, plus apprentices, and works on dining, activities, and wellness experiences.
Can I return a Groupon deal if I change my mind?
Groupon offers flexible return options:
- Unused local deal vouchers can be returned for Groupon Credits within 14 days of purchase, unless marked as 'Final Sale'
- Physical goods from the marketplace must be returned within 14 calendar days of receipt
- Most items are eligible for free returns with labels provided through 'My Groupons'
Are there exclusive deals on the Groupon app?
The app offers several exclusive benefits:
- Discounts up to 90% off selected deals that aren't available on the website
- Location-based recommendations using GPS technology
- Push notifications for flash sales and limited-time offers
- Digital voucher storage without printing requirements
- Secure payment through Apple Pay and Google Pay
Do NHS workers get special discounts?
NHS staff and key workers can access 10% off Groupon deals through the Health Service Discounts portal using a valid Blue Light Card. This ongoing programme recognises essential workers with meaningful savings on wellness and leisure activities.
When are the best times to find Groupon sales?
Groupon runs sales throughout the year:
- Black Friday and Cyber Monday offer the deepest discounts with up to 80% off across all categories
- January brings wellness and travel deals
- Themed sales for Valentine's Day, Mother's Day, and Back-to-School provide seasonal savings
- Flash sales and clearance events offer up to 75% off for limited periods
What payment methods does Groupon accept?
Groupon accepts multiple payment options:
- Standard payment methods including credit and debit cards
- Apple Pay and Google Pay through the mobile app for faster checkout
- Klarna for flexible payment options on orders over £50
- Groupon Bucks or credits can be applied to reduce your total
How do Groupon Gift Cards work?
Gift cards are available in £25 and £75 denominations and can be used across thousands of deals and experiences. They're delivered instantly via email, can be split across multiple purchases, and work for dining, wellness, activities, and travel experiences.
Can I stack discount codes with existing deals?
Groupon discount codes offer various stacking opportunities:
- Some codes can be used on top of already discounted deals for additional savings
- Codes can enhance your savings when applicable to your chosen deal
- Check terms and conditions for specific stacking rules
What's included in Groupon's newsletter benefits?
Newsletter subscribers enjoy several exclusive perks:
- Early access to seasonal sales and Black Friday promotions
- Personalised deal recommendations based on location and preferences
- Instant alerts for flash sales and limited-time offers
- Notification about new customer offers like the 15% off WELCOME code
- Insider deals that aren't available to non-subscribers
Smart Ways to Save at Groupon
From exclusive discount codes to seasonal sales and app-only deals, Groupon offers multiple ways to cut costs on experiences and products. These proven strategies help you unlock the best savings on everything from spa days to dining experiences.
How Do I Use a Groupon Discount Code?
- Browse deals on the Groupon website or app and select your preferred experience
- Click 'Buy Now' and review your order details in the basket
- Look for the 'Promo Code' or 'Discount Code' box during checkout
- Enter today's valid code and click 'Apply' to see your discount
- Complete your purchase and receive your digital voucher via email
New Customer Savings Worth £50
First-time Groupon shoppers can unlock substantial savings right from their initial purchase. The platform rewards new customers with generous discounts that make trying local experiences more affordable.
15% Off Your First Local Deal
New customers receive up to 15% extra off their first deal from the Local categories using the new customer discount code. This discount caps at £50 maximum savings, making it perfect for higher-value experiences like spa packages or premium dining. The offer applies to one deal only and covers activities, dining, wellness, and entertainment experiences.
App-First Customer Bonuses
Selected new accounts can access up to 30% off first app orders, providing even greater savings for mobile users. This exclusive offer encourages customers to download the app while delivering immediate value on their inaugural purchase.
Newsletter Perks and Insider Access
Groupon's email subscribers enjoy priority access to deals and exclusive savings opportunities that aren't available to casual browsers.
Early Access to Seasonal Sales
Newsletter subscribers get first notification of major sales events, including Black Friday discounts of 30-70% off and themed promotions for Valentine's Day, Mother's Day, and Back-to-School periods. This early access often means securing popular deals before they sell out.
Personalised Deal Recommendations
Subscribers receive tailored deal suggestions based on their location and previous purchases, plus instant alerts for flash sales and limited-time offers. The personalised approach helps you discover relevant local experiences while ensuring you never miss time-sensitive discounts.
Student and NHS Worker Discounts
Groupon recognises students and key workers with ongoing discount programmes that provide consistent savings beyond one-time offers.
10% Student Savings on Local Deals
Students can verify their status through Student Beans to unlock 10% off Local category deals. This discount applies to sixth form, college, and university students, plus apprentices, making experiences more accessible for those on tighter budgets.
NHS and Key Worker Recognition
Healthcare workers and key workers can access 10% off Groupon deals through the Health Service Discounts portal using a valid Blue Light Card. This ongoing appreciation programme acknowledges essential workers with meaningful savings on wellness and leisure activities.
App-Exclusive Deals and Features
The free Groupon app delivers enhanced savings and convenience features that make mobile shopping more rewarding than desktop browsing.
Up to 90% Mobile-Only Discounts
App users unlock exclusive deals with savings reaching up to 90% off selected experiences. These mobile-only offers aren't available on the website, making the app essential for maximum savings. Some accounts also receive 25% off in-app deals as an additional mobile bonus.
Location-Based Deal Discovery
The app uses GPS technology to surface relevant local deals based on your current location, perfect for discovering nearby restaurants, activities, or services while you're out and about. Push notifications alert you to flash sales and time-sensitive offers in your area.
Digital Voucher Convenience
Store all your purchased deals directly in the app without printing requirements. The digital voucher system includes secure payment options through Apple Pay and Google Pay for faster, more convenient transactions.
Seasonal Sales and Flash Events
Groupon's promotional calendar features predictable seasonal sales alongside surprise flash events that deliver exceptional short-term savings.
Major Shopping Events
Black Friday and Cyber Monday bring the year's deepest discounts, with up to 80% off across dining, wellness, travel, and activities. January sales focus on wellness and travel deals, while Back-to-School September promotions target family activities and educational experiences.
Limited-Time Flash Sales
Current promotions include 'Winter Savings - Last Chance' featuring discounts on kids' activities, seasonal experiences, and home services. Clearance sections offer up to 75% off Local and Goods deals for limited periods, creating urgency around popular experiences.
Returns and Refund Flexibility
Groupon's customer-friendly return policies reduce purchase risk and provide peace of mind when trying new experiences.
14-Day Cooling-Off Period
Unused local deal vouchers can be returned for full refunds as Groupon Credits within 14 days of purchase, unless marked as 'Final Sale'. This policy allows you to change your mind or adjust plans without financial penalty.
Goods Marketplace Returns
Physical products from the Goods Marketplace must be returned within 14 calendar days of receipt, with most items eligible for free returns. Return requests are initiated through the 'My Groupons' tab, which provides return labels for easy processing.
Gift Cards and Flexible Spending
Groupon Gift Cards offer versatile gifting options while providing recipients with maximum choice across thousands of available experiences.
Multiple Denomination Options
Gift cards are available in £25 and £75 denominations, including specialised Travel Groupon Gift Cards for holiday experiences. Cards can be used across multiple deals and are delivered instantly via email for last-minute gifting needs.
Groupon Bucks and Credits
Earned credits and promotional Groupon Bucks can be applied to all or part of future transactions, providing additional flexibility for regular users. The credit system works alongside discount codes for maximum savings potential.