FAQs from AliExpress
How do I use a AliExpress promo code?
Scroll through the AliExpress offers available. Click on the blue ‘get code’, ‘get reward’, or ‘view discount’ button for the offer you want to redeem. You’ll then be taken through to the AliExpress website. If your deal has a code, it’ll be automatically copied to your clipboard.
I think I’d like to sell my own items, can I become an AliExpress seller?
Absolutely, potential sellers are welcome to visit the Non-Chinese Seller Registration page, where they’ll need their VAT number, company operating license and company ID number to set up shop in the AliExpress marketplace.
There’s so much to pick between, can I build an AliExpress shopping list?
We completely understand when there’s so much to choose from. Anytime you’re on the page of a product you’re eying up, scroll down and click the heart symbol next to the ‘Add to Cart’ option to add this item to your personal wish list – which you can then view at any time through the option in the header (you need to create an account first).
More about AliExpress
Bringing together both individual designers and commercial companies across China into a single online space, AliExpress has succeeded where many others have failed. A sign of its success is signified by its ranking as the number one e-commerce site in Russia. Despite the sheer number of sellers online, they all have one common and important thing in common – all their products are listed at wholesale-level prices. This incredible value teamed up with the variety of products available make this site a must-visit for even the most pessimistic online shopper.
In recent years, the AliExpress catalogue has grown to include practically everything a modern home requires, expanding from the likes of men and women’s clothing to include the likes of home computers, diamond jewellery, car parts and even power tools. Bolstered by buyers protection on every order as well as worldwide delivery options, there’s very little that can’t be bought and sent to you for a premium express when shopping with AliExpress.
Using your AliExpress promo code
- Select a discount or promo code from our list (copy the code if you’re using one)
- If not using a promo code, the relevant items will already be reduced, no need to apply a manual discount
- Follow the links on your chosen coupon through to the AliExpress store and start shopping
- When you’ve finished picking, head to the checkout and select ‘Buy from this seller’, before clicking the full screen option in the top-right of the pop-up that then appears
- Paste and apply your code in the designated ‘Promo Code’ box in the top-right of the screen
vouchercloud Top Saving Tip
Make sure to visit the flash deals section first on every visit, here you’ll find discounts are high as 70% on the likes of home appliances, cameras, watches and plenty more.
Extra Info
Tracking your AliExpress order
Simply enter the customer service section and follow the link in the bottom-left to be taken to their outsourced tracking service.
AliExpress Delivery Options
Delivery types, couriers and prices differ depending on the location and policy of the individual seller you’re buying from. If you have any concerns about your delivery, please contact your seller directly to make the necessary arrangements.
What is the AliExpress Refund policy?
Again, the return/refund policy will vary according to the seller. However AliExpress prides itself on its 15 day buyer protection policy, where if any item arrives not as described or doesn’t arrive at all then the buyer is entitled to their money back. For the full details of this guarantee and the details of the dispute/returns procedure, please read through here.
Contact AliExpress
When you’ve got a query or problem, use the AliExpress FAQ for plenty of helpful info. If this is not enough to help resolve the problem, there is also the option on this page to open a report or request a live online chat with an AliExpress representative.
Getting Social with AliExpress
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