FAQs from Virgin Media
How can I find the latest Virgin Media discount codes?
You can find all the latest Virgin Media discount codes right here on vouchercloud! We’ve got the inside scoop on exclusive broadband discounts, freebies and bundle deals. Whether you're a new customer or just renewing your contract, it's always worth swinging by to check for fresh offers—because why pay full price if you don't have to?
Are there any Virgin Media deals for new customers?
Absolutely! Virgin Media loves to welcome new customers with exclusive deals like free setup, Amazon vouchers or discounted rates on broadband and TV bundles. Keep an eye on vouchercloud, and we’ll make sure you know about the best new customer offers available.
Can existing customers get new customer deals at Virgin Media?
Not exactly, but don’t lose hope! New customer deals are reserved for, well, new customers. However, if you’ve got another person in your household, they could sign up to snag those sweet introductory deals. Or, if you’re coming to the end of your contract, it’s always worth calling Virgin Media to see if they’ll offer you something to stick around—you might be able to haggle for a better price!
Are there any referral programs available with Virgin Media?
Yes! Virgin Media’s refer-a-friend program lets both you and your friend earn up to £25 cashback each when they sign up through your referral link. It’s a win-win—you get rewards, and your friend gets awesome broadband. Everyone’s happy!
Can existing Virgin Media customers access any special deals or discounts?
While the big headline deals usually target new customers, existing customers aren’t totally left out in the cold. Sometimes you’ll find loyalty offers in your online account, or you can try your luck by calling customer service to ask about any special deals. Don’t forget to check vouchercloud for exclusive Virgin Media discount codes to save even more!
Does Virgin Media offer bundle deals, and how can they help me save money?
Yes! Virgin Media offers some great bundle deals that combine broadband, TV and phone services. Bundling is a fantastic way to save compared to buying services separately. Plus, you’ll often get added perks like free setup or even vouchers for places like Amazon—more reasons to love bundles!
Are there any seasonal sales or flash sales that Virgin Media participates in?
You bet! Virgin Media gets in on the action with seasonal events like Black Friday, which tends to bring some of their best deals of the year. You might even find flash sales popping up throughout the year with massive savings on broadband and TV packages.
Does Virgin Media offer any discounts for students or NHS staff?
Yes, students can take advantage of flexible student broadband packages with no long-term commitment, and sometimes there are special deals for NHS staff, though these offers aren’t always available. Keep an eye on vouchercloud for the latest discounts and offers for students and NHS workers.
What should I do if my Virgin Media discount code isn’t working?
First, double-check that the code is entered correctly (we’ve all missed a letter before!). Next, make sure the code hasn’t expired and that your purchase meets the terms and conditions. If it’s still not working, try another code from vouchercloud or reach out to Virgin Media customer service for help.
How can I stay updated on the latest Virgin Media deals and promotions?
To stay in the loop, visit Virgin Media’s website regularly and check vouchercloud for exclusive Virgin Media offer codes. This way, you’ll be the first to know about new deals and promotions.
How do I cancel my Virgin Media contract?
Cancelling your Virgin Media contract is straightforward—just give the customer service team a call or use the online cancellation form. Make sure you’re aware of any fees if you're cancelling before your contract ends!
How much is Virgin Media?
Virgin Media prices vary depending on what services you choose. Broadband-only deals can start from around £25 a month, and bundle deals with broadband, TV and phone services go up from there. Keep an eye on vouchercloud for discount codes to make sure you're always getting the best possible price!
How do I use a Virgin Media promo code?
Whether you’re switching broadband providers or upgrading to the latest iPhone, here’s how to save with a Virgin Media discount:
- Browse the Virgin Media offers on vouchercloud and click the blue ‘Get Code’ or ‘View Discount’ button next to your chosen deal
- We’ll automatically copy the code and take you to the Virgin Media website.
- If the offer doesn’t require a code, the discount will be applied automatically to the price.
- To kickstart your broadband journey, enter your postcode and click ‘Check availability’ on the homepage.
- If everything checks out, choose your preferred broadband plan or bundle.
- Add it to your basket and complete the required details.
- Paste the Virgin Media discount code in the designated box at checkout, and enjoy cheaper, faster internet!
Money-saving made simple at Virgin Media
Exclusive new customer offers
Virgin Media deals for new customers
Virgin Media is a top choice for new customers, offering a range of exclusive welcome deals. From free Amazon vouchers to waived setup fees, Virgin Media makes switching seamless. With broadband speeds of 132Mbps from just £25 per month and the M125 Fibre Broadband + Flex package at £30 a month, you’ll have access to fast, reliable internet and a world of entertainment.
If you’re ready to make the switch, be sure to check vouchercloud—we keep you updated on all the latest Virgin Media deals for new customers, so you can save more on your new service.
Refer a friend and earn rewards
Earn £50 with Virgin Media's refer-a-friend scheme
Love Virgin Media? Why not share the love and get rewarded? With Virgin Media’s refer-a-friend program, both you and your friend can earn £50 cashback when they sign up. It’s an easy way to get rewarded while spreading the word about Virgin Media’s broadband, TV and phone services. Simply visit the Refer a Friend page, click ‘Refer now’ and start stacking those rewards today!
Bundle deals for ultimate value
Virgin Media bundles
Why pay for services separately when Virgin Media bundles offer everything you need in one package? Whether you’re looking for broadband, TV phone services—or a combination of all three—Virgin Media’s bundles give you flexibility, convenience and significant savings. Explore the options to find the perfect plan for your needs and budget.
- Broadband & TV bundles: Get access to high-speed fibre broadband and a huge selection of TV channels, including sports, movies and on-demand shows. Perfect for households that love streaming and binge-watching the latest series.
- Broadband & Phone bundles: Enjoy fast, reliable broadband and a landline service in one package. Ideal for those who want to stay connected with both internet and phone services without paying separately.
- Broadband, TV & Phone bundles: The ultimate package that gives you all three services—superfast broadband, expansive TV channels and a home phone line. This all-in-one solution offers the best value for larger households or entertainment lovers.
Check out the latest Virgin Media offer codes here at vouchercloud to save even more when bundling your services!
Student discounts for affordable connectivity
Virgin Media student broadband deals
Students, staying connected just got easier—and more affordable! Virgin Media delivers some of the fastest fibre broadband in the UK, and setup is typically as easy as plugging in your new box.
While Virgin Media doesn’t offer a traditional student discount, it does provide students with an Amazon voucher worth up to £50. Plus, student-friendly contracts come with flexibility, offering rolling, 9-month or 12-month plans—perfect if you’re not staying in one place all year.
Check vouchercloud for all the latest Virgin Media student offers and stay connected without stretching your budget!
Flash sales and seasonal offers
Virgin Media sales
Virgin Media's flash sales are your ticket to massive savings on broadband, TV and phone packages. These short-lived promotions give you access to premium services at seriously reduced prices—but you have to act fast! We’ll keep you in the loop with the best Virgin Media flash sales throughout the year, so stay tuned to vouchercloud for the latest deals.
Virgin Media’s Black Friday deals 2024
When Black Friday rolls around, Virgin Media pulls out all the stops with incredible offers! From double data on mobile contacts to big discounts on entertainment bundles, Black Friday is the perfect time to switch or upgrade for both new and existing customers.
In 2023, the iPhone 15 Pro was available from £59.99 per month, and new customers enjoyed up to three months of free broadband. M125 broadband + TV bundles started at £91 a month while the no-frills M125 fibre broadband cost just £14 a month for the first six months.
This year, the discounts are set to be bigger and better than ever! Keep an eye on vouchercloud for the best Virgin Media Black Friday deals in 2024, so you don’t miss out on the year’s best savings.
Exclusive offers for existing customers
Virgin Media deals for existing customers
While the best Virgin Media discounts are often reserved for new customers, existing customers can still find personalised offers based on their current plans. Upgrade your broadband from M125 to M250 for just £4 more a month, add an O2 SIM for only £10 or score extra TV channels for as little as £5 a month.
Log in to your Virgin Media account to explore your tailored offers, or use a vouchercloud promo code to save on a new phone plan or broadband upgrade. If your contract is about to end, check your offers to avoid rolling onto a higher-priced plan. Not happy with the price? Try haggling with Virgin Media for a better deal!
Virgin Media customer satisfaction
Virgin Media cooling-off period
Virgin Media wants you to be happy with your service, which is why they offer a 14-day satisfaction guarantee. If your new service doesn’t meet your expectations, you can request a refund or exchange with ease, making it hassle-free to switch or cancel if needed.
Virgin Media speed guarantee
No one enjoys slow internet—especially when you need reliable broadband for work or play. Virgin Media guarantees minimum download speeds at 50% of the advertised speed when you place your order. If they can’t fix speed issues within 30 days, you may even be able to cancel your contract early without paying any disconnection fees.
Virgin Media speed test
Curious about whether you’re getting the lightning-fast speeds you’re paying for? Virgin Media offers a free speed test to help you measure your broadband performance. This quick and easy test gives you an accurate read on your download and upload speeds. If you're not hitting the speeds promised by your plan, Virgin Media’s speed guarantee means you may be able to cancel or upgrade your service without penalty.
Virgin Media customer service
Getting in touch with Virgin Media is simple. Whether you need help troubleshooting your internet connection or want to discuss your plan, here’s how to contact Virgin Media:
- Call Virgin Media on 150 from your Virgin Media landline or 0345 454 1111 from other phones.
- Check out the Help pages to start a live chat with Virgin Media.
- For complaints, you can submit a complaint using the form available on Virgin Media’s website.