FAQs from Virgin Media
How do I use a Virgin Media promo code?
Check out the Virgin Media offers available. Click on the blue ‘get code’, ‘get reward’, or ‘view discount’ button for the offer you want to redeem. You’ll then be taken through to the Virgin Media website. If your deal has a code, it’ll be automatically copied to your clipboard.
Can I cancel my Virgin Media contract?
You are able to cancel your contract should you wish, if this is within your minimum contracted period then you will be charged a small fee depending on your service tier. Please check the Terms & Conditions for more information.
How do I switch to Virgin Media?
Answer a few simple questions about what kind of package you want at Virgin Media and let them take you through the steps of how to switch.
Virgin Media is all about innovation, communication and entertainment in the modern, digital age. As the first provider to bring broadband, TV, phone and mobile together - Virgin Media really is a cut above the rest in the realm of technology. Browse for your ideal package today with vouchercloud to save a real bundle - get it? Fibre optics bring more than just broadband to your home - with Virgin Media you can get the ultimate TV package that will add a whole new meaning to entertainment at home.
Master your Entertainment
What you watch and how you want it - with Virgin Media you don't have to panic about not being up to speed with new technologies - because Virgin Media will lead the way. Whether you want to catch up on the latest TV shows, browse the web for top news stories, or record a new series - you can count on Virgin Media to rid you of wires and complications so that you can just relax and enjoy.
Go VIP, full house, fun bundle, or another - Virgin Media knows how every family is different and therefore caters for every taste. Watch sports, movies, kid’s shows, documentaries, music, real life dramas and much much more when you buy an exclusive Virgin TV package. Without breaking the bank, you can set up your very own home communication centre, entertainment system or work station with a great value bundle. If you're new to Virgin Media - then you're in for a big surprise.
- Click 'View Deal' or copy the code of your choice on vouchercloud before clicking through to Virgin Media
- Choose the service or bundle from the online store that fits the bill and check the order details
- Enter your discount code into the ‘Promo Code’ box and click 'Submit'
- Your discounts will be added to the total cost straight away
- Click 'Buy now' to continue and complete the transaction.
Choose an all-inclusive bundle from Virgin Media to save on entertainment and communication, without missing out on quality.
Virgin Media at home
To know whether the Virgin Media services are available in your area - check online using the Cable my Street utility.
Find the nearest Virgin Media store
Should you wish to go and visit them instore, you can find one closest to you by using the online store locator and entering your postcode.
Paying for Virgin Media
You can settle your bill with QuickPay if you don't want to set up a Direct Debit, otherwise you can sign into your account 'My Virgin Media' to keep track of everything from your account to your payments. See more details or log in here.
Phone - 0345 454 1111
You can also seek customer service help online by following a specific line of enquiry online - broadband, TV, phone, etc.