FAQs from Purina
How can I find the best Purina promo codes?
The best way to find current Purina promo codes is to check vouchercloud regularly. We update our offers frequently to ensure you have access to the latest discounts. Additionally, signing up for Purina's newsletter can give you exclusive access to special promotions and codes.
Does Purina offer free delivery?
Yes, Purina offers free standard delivery on orders over £20. For orders under £20, there's a small delivery fee of £2.99. If you need your pet supplies quickly, next-day delivery is available for £4.99, or £2.99 for orders over £20.
What is the Purina Points loyalty programme?
Purina Points is a loyalty programme where you earn points on your purchases. For every 500 points accumulated, you receive £5 in credit to spend on future orders. It's an excellent way to save money while providing your pets with high-quality nutrition.
Can I get a discount on my first Purina order?
Absolutely! New customers who sign up for the Purina newsletter can enjoy a 20% discount on their first order. It's a fantastic opportunity to try out Purina products and save some money in the process.
How does Purina's refer-a-friend programme work?
When you refer a friend to Purina, you'll receive £5 in credit once they place an order over £20. Your friend also benefits, getting 15% off their first order. It's a win-win situation for both you and your pet-loving friends!
Are there any student discounts available at Purina?
While Purina doesn't currently offer a specific student discount, they do have various promotions and deals throughout the year that everyone can take advantage of. Keep an eye on vouchercloud for the latest offers that could help students save on pet care.
What is Purina's return policy?
Purina accepts returns of unused pet food within 14 days of receipt. To initiate a return, you'll need to contact their customer service team for a returns form. Always include the completed form with your return to ensure smooth processing.
Does Purina offer any bundle deals?
Yes, Purina offers Pick 'n' Mix bundles for cat food, allowing you to create a customized variety pack of wet food pouches. This option often works out cheaper than buying individual pouches and lets you cater to your cat's preferences.
How can I contact Purina's customer service?
You can reach Purina's customer service team by phone at 0800 212 161 (UK) or 1800 817998 (ROI). They're available from 9 am to 5 pm, Monday to Friday, excluding UK bank holidays. Alternatively, you can use their WhatsApp messaging service or the "Message us" option on their website.
What are the advantages of subscribing to Purina's newsletter?
Newsletter subscribers get 20% off their first order, access to exclusive deals and discounts throughout the year, and a free virtual vet consultation. It's also a great way to stay informed about new products, pet care tips, and special promotions.
Money-Saving Made Simple at Purina
How to Use a Purina Promo Code
Saving money on your pet's favourite Purina products is easy with our step-by-step guide:
- Visit the Purina Direct website and add your desired pet food and supplies to your basket.
- Once you've finished shopping, proceed to the checkout page.
- Look for the promo code box, typically located near the order summary.
- Enter your Purina code into this box.
- Click 'Apply' or 'Submit' to activate the discount.
- Verify that the discount has been applied to your order total.
- Complete your purchase and enjoy the savings on your pet's favourite products!
Unlock Exclusive Savings with Purina Points
Savvy pet owners, listen up! Purina's loyalty programme is your ticket to fantastic savings on high-quality pet nutrition. Here's how you can make the most of Purina Points:
How It Works
Every time you shop at Purina Direct, you'll earn points on your purchases. It's a simple way to be rewarded for taking care of your furry friends. For every 500 Purina Points you accumulate, you'll receive a £5 credit to spend on future orders. It's like getting a little thank you from Purina every time you stock up on pet supplies.
Maximise Your Points
To really boost your savings, keep an eye out for special promotions where you can earn bonus points. Combine your points with other offers and discounts to stretch your pet care budget even further. It's a win-win situation – your pets get the nutrition they need, and your wallet gets a break!
Newsletter Perks: More Than Just Emails
Signing up for Purina's newsletter is like having a savvy pet-loving friend who always knows where to find the best deals. Here's why hitting that subscribe button is a no-brainer:
Instant Savings for New Subscribers
As soon as you sign up, you'll receive a whopping 20% off your first order. That's a significant chunk of change that you can put towards extra treats or toys for your four-legged friend.
Exclusive Offers and Discounts
Throughout the year, newsletter subscribers get access to exclusive deals and promotions that aren't available to the general public. It's like having a VIP pass to savings!
Free Virtual Vet Consultation
Here's a perk that's truly valuable – subscribers get a free virtual consultation with a vet. Got a quick question about your pet's health or behaviour? This service can save you both time and money on unnecessary vet visits.
Pet Care Tips and Product News
Stay informed about the latest in pet nutrition and care. The newsletter isn't just about savings; it's a resource to help you be the best pet parent you can be.
Refer-a-Friend: Share the Love (and the Savings)
Got pet-loving friends? Spread the word about Purina and you'll both benefit! Here's how the referral programme works:
Your Reward
For every friend you refer who makes a purchase, you'll receive £5 in credit. It's a great way to earn some extra cash towards your next Purina order.
Your Friend's Benefit
Your friend isn't left out of the deal. They'll receive a generous 15% discount on their first order. It's the perfect incentive for them to try out Purina's top-quality pet nutrition products.
How to Refer
Look for your unique referral code or link in your Purina account. Share this with your friends via email, social media, or even a good old-fashioned conversation. When they use your code at checkout, you'll both be on your way to savings.
Bundle Deals: Mix, Match, and Save
Purina understands that every pet is unique, which is why they offer fantastic bundle deals that let you customise your pet's menu while saving money. Here's how to make the most of these offers:
Pick 'n' Mix Bundles
For cat owners, Purina offers a brilliant Pick 'n' Mix option for Felix cat food. You can create a custom box of 120 pouches, choosing from your cat's favourite flavours. This not only ensures your feline friend stays happy with variety but also works out cheaper than buying individual flavours separately.
Bulk Buy Savings
Keep an eye out for bulk buy options on your pet's favourite foods. Purchasing larger quantities often comes with a discount, helping you save in the long run. It's especially useful for those staple items your pet eats regularly.
Multi-Product Discounts
Sometimes Purina offers discounts when you buy across different product lines. For example, you might get a discount when purchasing both dry and wet food together. These deals are a great way to provide a balanced diet for your pet while keeping costs down.
Delivery Information: Get Your Pet's Favourites Fast
Purina makes it easy and affordable to get your pet's favourite foods and supplies delivered right to your door. Here's what you need to know about their delivery options:
Free Standard Delivery
Good news for budget-conscious pet owners! Purina offers free standard delivery on all orders over £20. This service typically takes 2-3 working days, perfect for restocking your pet's regular supplies without any extra cost.
Next Day Delivery
Need your pet's food in a hurry? Purina's got you covered with next day delivery. It's available for just £4.99, or an even more wallet-friendly £2.99 for orders over £20. Perfect for those "oops, we're almost out of kibble" moments!
Repeat Delivery Service
Here's a pro tip: sign up for Purina's repeat delivery service and save an additional 5% on your orders. Not only does this ensure you never run out of your pet's essentials, but it also gives your budget a little extra wiggle room.
Return Policies: Shop with Confidence
Purina stands behind the quality of their products, and their return policy reflects this commitment to customer satisfaction. Here's what you need to know:
14-Day Return Window
If you're not completely satisfied with your purchase, Purina offers a 14-day return period from the date of receipt. This gives you plenty of time to assess the product and ensure it's right for your pet.
Unused and Undamaged Items
To be eligible for a return, items must be unused and in their original, undamaged packaging. This policy helps Purina maintain the quality and safety of their products for all customers.
How to Initiate a Return
To start the return process, you'll need to contact Purina's customer service team. They'll provide you with a returns form and guide you through the next steps. Always include the completed form with your return to ensure smooth processing.
Customer Support: We're Here to Help
Purina values its customers and offers multiple ways to get in touch if you need assistance. Here's how you can reach their friendly customer service team:
Phone Support
For customers in the UK, call 0800 212 161. If you're in the Republic of Ireland, the number to dial is 1800 817998. Their lines are open from 9 am to 5 pm, Monday to Friday, excluding UK bank holidays.
WhatsApp Messaging
For quick queries, you can reach out to Purina via WhatsApp. It's a convenient way to get answers without having to make a call.
Online Chat
Visit the Purina website and look for the "Message us" option. This live chat feature allows you to connect with a customer service representative in real-time.
Email Support
For less urgent matters or detailed inquiries, you can send an email to Purina's customer service team. Check their website for the most up-to-date email address.
Getting Social with Purina
Stay connected with Purina for the latest pet care tips, product updates, and exclusive offers by following them on social media:
Following Purina on these platforms keeps you in the loop about new products, special promotions, and helpful pet care advice. It's also a great way to connect with other pet lovers and share your own experiences with Purina products.