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FAQs from VistaPrint
How much can I save as a new VistaPrint customer?
New customers can save 15% on their first order with a welcome code, with maximum savings of £200. This offer runs until 31 January and applies to everything from business cards to personalised gifts.
Is VistaPrint's ProAdvantage membership worth it?
If you spend around £250 annually, the Premium ProAdvantage membership typically pays for itself. You'll get up to 25% off daily, flat-rate shipping from £3, and free delivery on smaller orders. There's a free 30-day trial to test it out.
Can I get free delivery at VistaPrint?
Yes - free economy delivery applies automatically on orders over £40, while free standard delivery kicks in at £55. ProAdvantage Premium members get free economy delivery on orders over £30.
How do I get the newsletter signup discount?
Simply sign up for VistaPrint's email newsletter and you'll receive a 15% discount code straight to your inbox. You'll also get early access to special offers and new product launches.
What's included in the ProAdvantage Basic programme?
The Basic tier is free forever and includes unbranded products and packaging, plus access to an exclusive customer care team. It's a great way to start saving without any commitment.
Can I try ProAdvantage Premium without paying upfront?
Yes, VistaPrint offers a free 30-day trial of ProAdvantage Premium. You can test all the benefits including up to 25% daily discounts and flat-rate shipping before deciding whether to continue.
When are the best times to shop VistaPrint sales?
VistaPrint runs sales for over 80% of the year, but Black Friday offers up to 70% off selected lines. Holiday seasons, Mother's Day, and Valentine's Day also feature strong promotions. Right now, you can save up to 60% on personalised gifts until 17 December.
What's VistaPrint's returns policy like?
VistaPrint offers a satisfaction guarantee for quality issues - contact them within 14 days if you're unhappy due to defects. For non-personalised items, you have a statutory 14-day return right, provided items are returned unused in original packaging.
Can I get free samples before ordering?
Yes, VistaPrint offers free sample kits that arrive within 48 hours. This lets you check quality before placing larger orders, which is particularly useful for business materials or new products.
How quickly can VistaPrint deliver my order?
VistaPrint offers delivery from 2-10 business days. Orders placed before 8pm GMT get same-day processing. For Christmas delivery, you need to order by 17 December at 8pm GMT using express options.
Smart Ways to Save at VistaPrint
From welcome discounts to loyalty rewards and free delivery thresholds, VistaPrint offers plenty of opportunities to save on personalised gifts and business essentials. Here's how to make your money stretch further without compromising on quality.
How Do I Use a VistaPrint Promo Code?
- Browse VistaPrint's products and add your chosen items to the basket
- Click on your basket to review your order
- Look for the 'Enter promo code' box during checkout
- Type in your valid discount code and click 'Apply'
- Check that your discount has been applied before completing your purchase
- Complete your order and enjoy your savings
New Customer Welcome: 15% Off Your First Order
If you're new to VistaPrint, you're in for a treat. First-time customers can save 15% on their entire basket with a welcome code, with maximum savings of £200. This offer runs until 31 January, giving you plenty of time to plan your first order.
The discount applies to everything from business cards and flyers to personalised gifts and marketing materials. Simply create an account and apply the code at checkout to unlock your savings.
Newsletter Sign-Up: Instant 15% Discount
Want immediate savings? Sign up for VistaPrint's email newsletter and you'll receive a 15% discount code straight to your inbox. Subscribers also get early access to special offers and new product launches, so you'll be first to know about seasonal sales and exclusive deals.
The sign-up process takes seconds, and you'll start receiving insider tips on upcoming promotions and limited-time offers that aren't available to regular shoppers.
ProAdvantage Programme: Daily Discounts Up to 25%
VistaPrint's ProAdvantage programme is genuinely worth considering, especially if you order regularly. The basic tier is free forever and includes unbranded products plus access to an exclusive customer care team.
Premium Membership Benefits
The Premium tier offers serious value with a free 30-day trial. Here's what you get:
- Up to 25% off products daily - ongoing discounts on everything
- Flat-rate shipping from £3 - predictable delivery costs
- Free economy delivery on orders over £30 - lower threshold than standard customers
- Free standard delivery on orders over £50 - faster shipping at no extra cost
- 30% off Depositphotos subscriptions - bonus savings on stock images
The clever bit? Premium members typically earn back their annual membership cost after spending around £250, making it a smart investment for regular customers.
Student and NHS Discounts: 12% Off
Students and NHS workers can save 12% on all orders by verifying their status. Students can verify through StudentBeans, while NHS staff and Blue Light cardholders can claim their discount once their status is confirmed.
These discounts can be combined with other offers in many cases, and students making their first order often receive additional perks like free delivery.
Free Delivery Thresholds and Express Options
VistaPrint makes free delivery achievable with a £40 minimum spend for economy delivery (10 business days). If you need faster service, free standard delivery kicks in at £55.
Delivery Options and Costs
- Economy (10 business days): £4.50 or free over £40
- Standard (6 business days): £5.50 or free over £55
- Express (4 business days): £5.95-£14.85 depending on order value
- Rush (2 business days): £10.95-£19.35 depending on order value
Orders placed before 8pm GMT get same-day processing, and if you need Christmas delivery, you've got until 17 December at 8pm GMT for express options.
Seasonal Sales: Best Times to Buy
VistaPrint runs sales for more than 80% of the year, but certain periods offer exceptional value. Right now, you can save up to 60% on personalised gifts (automatically applied, no code needed) until 17 December, plus up to 20% on business essentials through 25 December.
Black Friday typically brings discounts up to 70% on selected lines, while holiday seasons, Mother's Day, and Valentine's Day often feature targeted promotions. Premium members get exclusive access to special codes like the current 60% off holiday cards and wall calendars.
Free Samples and Quality Checks
VistaPrint offers free sample kits that arrive within 48 hours, letting you check quality before placing larger orders. This is particularly useful for business materials where consistency matters, or when you're trying new products for the first time.
Returns Policy and Satisfaction Guarantee
VistaPrint offers a comprehensive satisfaction guarantee for quality issues - if you're not happy with your order due to defects or non-conformances, contact customer service within 14 days of delivery for a resolution. For non-personalised items, you also have a statutory 14-day return right, provided items are returned unused in original packaging.
Contact VistaPrint Customer Support
Need help with your order or have questions about discounts? VistaPrint's customer support is available 24/7:
- Phone: 0800 028 6962 (Mon-Sun, 7:30 AM - 10 PM)
- Email: 24-hour response time guaranteed
- Vista Assistant: AI chat support available now
- ProAdvantage Support: 0800 060 8595 (weekdays, 7:30 AM - 10 PM)
- ProAdvantage Email: proadsupportuk@vistaprintcorporate.com