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FAQs from VOXI
Is there a VOXI app I can use?
Whilst there isn’t exactly a mobile app to download on either Android or iOS, you can access your VOXI account with a tile on your home screen like any other mobile app. To get a widget added to your phone, go to the VOXI website on your phone, log in to your account and click the ‘share’ or ‘menu’ button in your browser and pick ‘Add to home screen’.
Can VOXI activate my new SIM?
Activating your VOXI SIM card could not be simpler, all you’ll need is the 10 digits on the second and third line of your SIM card. Enter them on the website activation page to kick start your new mobile adventure.
How can I track my VOXI order online?
If your order totals over £60, it will be sent via DPD, in which case you can track your phone and accessories live through the DPD website - all you’ll need is your consignment number. If your order is being delivered by Royal Mail (all orders under £60), you’ll not be able to track your package.
More about VOXI
As an outer branch of Vodafone, VOXI sets itself apart from its predecessor by addressing a growing gap in the modern market – those who love their entertainment on the fly. By opening the doors to unlimited music, TV shows, podcasts and more, students between classes, long-distance commuters and entertainment whizzes now have access to all the streaming they need without risk of maxing out several weeks short of top-up day. Whilst catering to the media-hungry consumers out there, the company retains Vodafone’s phenomenal high-speed network and data privileges so that your phone can still be a phone when you need it most.
How do I use my VOXI promo code?
- Pick a voucher or copy a code from our list.
- Follow your chosen voucher’s link through to the VOXI site.
- Pick a plan or phone that you want before heading to the checkout.
- Create an account and username to complete your purchase.
- For promo codes, paste them in the payment screen and see your savings applied.
- If your voucher does not require a code, any discounts will be carried automatically into the checkout.
vouchercloud Top Saving Tip
Get a friend on the VOXI bandwagon, have them set up and you’ll both find yourself with some Amazon spending money!
VOXI Delivery Options
Whilst there are no delivery options outside of the standard (3-5 business days) method, items will always include free delivery regardless of how much you spend online.
Returns to VOXI
If you’ve had a change of heart on your VOXI product or plan, then fear not because you can cancel and return your order within 14 days of receiving your items and get a full refund. Exchanges are not currently allowed and no items can be returned after the 14 day period unless they’re faulty.
Contact VOXI
If you’ve got a general question about how VOXI works, see the company help page for a possible solution. If your problem is more specific or not covered, you can chat with one of the VOXI support team either via Facebook Messenger, WebChat or Twitter, each of which can be chosen on the website’s contact page.