Carphone Warehouse is a mobile phone retailer, originating in Britain but with a presence of over 2,400 stores across Europe. Whether you’re browsing for a new phone handset, want to check if you’re eligible for an upgrade or want to trade-in an old handset - Carphone Warehouse covers all these bases and more. Carphone Warehouse promises unbeatable prices on phone contracts, over the widest range of networks, offering pay as you go, SIM-free as well as contracts.
So, if you’re looking for the next big thing from Samsung, or Apple iPhone - we’d recommend finding your nearest store, or browsing the Carphone Warehouse website. The website is split into ‘Shop’, ‘Discover’ and ‘Help’ tabs at the top of the homepage. The ‘Discover’ section is excellent if you want to compare phones, see what features the phones have, (in different collections including ‘best for photography’), and see what the network providers have to offer. There’s also a news and articles section, so you can swot up on all the industry trends.
- Select the deal of your choice on the vouchercloud website then click through to the Carphone Warehouse website
- Browse the items on offer and add what you want to your basket
- Choose any add-ons or accessories
- Click ‘continue to basket’
- Choose a delivery option
- Add your code to the box at the bottom, click ‘apply’
- Go to ‘check out’
- Add personal details, then ‘continue’ on to delivery and payment
- Complete transaction, your discount will automatically be applied and saving will be displayed
Join the Carphone Warehouse Club by signing up to the e-newsletter - where you’ll be treated to news, competitions and exclusive offers.
Does Carphone Warehouse offer a price promise?
Yes, if you find a cheaper deal anywhere else - Carphone Warehouse will match it and also give you.
Does Carphone Warehouse offer any phone insurance options?
Carphone Warehouse partner with Geek Squad on insurance. The cost of your insurance will depend on how much cover you want and for what duration.
Can I track my Carphone Warehouse purchase?
Yes, you can - but tracking details will depend on the delivery courier. Carphone Warehouse use Royal Mail and DPD, and they will give you a code so that you can keep an eye on your order.
Live chat assistance is available on the website.
If you wish to email, you need to go to the ‘contact us’ page of the help section, and choose from the listed options.
There are a number of delivery options, including ‘click & collect and home delivery. We suggest you visit the ‘all about deliveries’ section of the website for more info.
If there's something wrong with your product, you can visit any Carphone Warehouse store to discuss a repair or exchange or alternatively call: 0370 111 6565. Carphone Warehouse will make an assessment and let you know if you're eligible for a return, exchange or repair.
Store opening times vary from time to time. It is best to go to the ‘Store locator’ page to find a specific store’s info.