FAQs from EE Home Broadband
Can I get student discounts on EE broadband?
Yes, students with a valid Student Beans account can get discounts on 12 or 24-month Core broadband plans up to Full Fibre 1.6Gbps. You'll also get a 40% discount on eligible mobile price plans when you verify your student status before ordering.
How much can I save by bundling EE broadband and mobile?
The EE One program can save you up to £22 monthly when you bundle services. For example, Full Fibre 150Mbps broadband plus an Unlimited SIM costs £41.99 instead of £63.99. You'll also get unlimited data boosts on eligible mobile plans.
Does EE offer free delivery on broadband orders?
Yes, EE provides free standard delivery across the UK for all broadband orders. Physical SIMs are shipped within 24 hours by second class post, while eSIMs can be set up instantly through the EE app.
What's the switching credit EE offers new customers?
EE provides up to £300 in credit to cover early leaving fees when you switch from another broadband provider. They'll also handle the switching process for you, including notifying your current provider.
How does the EE trade-in program work?
Get a quote online for your old device, factory reset it, then send it using EE's free pre-paid packaging. You'll receive the quoted amount once verified - smartphones are worth up to £750, tablets up to £440, and Apple Macs up to £1,165.
Are there discounts for key workers or NHS staff?
Yes, key workers including NHS staff can get a 20% discount on their EE plans. You'll need to verify your employment status to access this discount.
What's included in the EE Rewards program?
The EE Rewards program offers multiple benefits accessible through the My EE app:
- Cashback when shopping at over 50 retailers (credited to your bill)
- Prize draws for exclusive experiences at venues like Wembley and BAFTA
- Discounted vouchers from high street brands
- Weekly discounts on days out and subscriptions
Can I use discount codes on all EE broadband plans?
Discount codes work with "Standard" plans only. You'll need to browse this section specifically when ordering to ensure your code is compatible and can be applied at checkout.
How long are EE's current flash sale prices available?
EE's flash sale prices are currently available with plans starting from £24.99 monthly. All plans are price-fixed until 31 March 2027, giving you cost certainty for over two years.
What happens if I cancel my EE broadband after getting EE One benefits?
If you cancel your EE broadband plan, you'll lose all EE One benefits including unlimited data boosts and monthly savings on mobile plans. The benefits are only available while you maintain both broadband and mobile services with EE.
Smart Ways to Save with EE Broadband
From flash sale pricing to student discounts and bundle savings, EE offers multiple ways to reduce your broadband and mobile costs. Whether you're switching providers or looking to upgrade your current plan, these money-saving strategies will help you get the best value from EE's full fibre services.
How Do I Use an EE Broadband Discount Code?
- Browse the "Standard" plans section on the EE website to ensure discount code compatibility
- Select your preferred broadband package and proceed to checkout
- Look for the discount code or promo code field during the ordering process
- Enter your valid code and click apply to see the discount reflected in your total
- Complete your order to secure the discounted price
Student Discounts: Save 40% on Mobile Plans
Students can access substantial savings across EE's range of products and services. The standout offer is a 40% discount on eligible mobile price plans, which applies to the monthly recurring charge for the duration of your minimum contract term.
How to Claim Your Student Discount
You'll need to verify your student status through Student Beans before placing your order. The discount must be redeemed at the point of purchase and can't be applied retrospectively. Students also get special pricing on 12 or 24-month Core broadband plans up to Full Fibre 1.6Gbps, but these must be ordered via the EE website rather than in stores.
EE One Program: Bundle and Save Up to £22 Monthly
The EE One program is your gateway to the biggest household savings. When you combine EE Broadband and Mobile services on the same account, you'll unlock exclusive benefits and substantial monthly discounts.
Key EE One Benefits
- Save up to £20 monthly on unlimited data mobile SIMs compared to non-EE Broadband customers
- Unlimited data boost on existing mobile plans charged at £12 or more per month
- Extra savings on additional SIM and handset pay-monthly plans
- Exclusive handset upgrades available only to EE One members
The featured EE One deal offers Full Fibre 150Mbps Core Broadband plus EE Unlimited SIM for £41.99 monthly (usually £63.99). Adding EE TV brings the total to £63.99 monthly instead of £85.99.
Flash Sale Pricing: Lowest Ever Prices
EE is currently running a flash sale featuring their lowest ever prices on broadband plans. All packages start from £24.99 per month and are price-fixed until 31 March 2027, giving you long-term cost certainty.
Current Flash Sale Plans
- 100Mbps Core Broadband - £24.99/month with 90Mbps Speed Guarantee
- 500Mbps Core Broadband - £29.99/month with 425Mbps Speed Guarantee
- 900Mbps Core Broadband - £31.99/month with 700Mbps Speed Guarantee
- 1.6Gbps Premium Broadband - £41.99/month with 1.3Gbps Speed Guarantee
Switching Incentives: Up to £300 Credit
New customers switching to EE Home Broadband can receive up to £300 in credit to cover early leaving fees from their current provider. EE handles the entire switching process, including notifying your current provider, making the transition hassle-free.
Trade-In Program: Turn Old Tech into Cash
EE's trade-in program offers competitive values for your old devices, with a price promise guarantee that the quoted value is what you'll receive.
Trade-In Values
- Smartphones - up to £750
- Tablets - up to £440
- Smartwatches - up to £250
- Apple Macs - up to £1,165
- Gaming consoles - up to £160
- Laptops - up to £222
The process is simple: get a quote online, factory reset your device, and send it using the free pre-paid packaging provided. Payment is processed once your device is received and verified.
EE Rewards Program: Cashback and Exclusive Discounts
The EE Rewards program, accessible through the My EE app, offers multiple ways to save money and earn rewards on your purchases.
Rewards Program Benefits
- Cashback earnings when shopping at over 50 major retailers, credited to your EE bill
- Prize draws for experiences at iconic venues like Wembley and BAFTA
- Exclusive discounted vouchers from high street and online favourites
- Weekly discounts on days out, subscriptions, and more
You'll need a minimum £10 balance to credit cashback to your bill, and transactions may take up to 14 days to appear in your account.
Multi-Line Discounts for Families
Families with multiple lines can access significant savings through EE's multi-line discount structure:
- £10 off SIM only, Data SIM, and airtime plans taken with a Flex Pay Plan
- 10% off Pay Monthly plans taken with a phone, tablet, laptop, or Mobile Broadband device (minimum 12-month term)
These discounts require a full-price Pay Monthly plan as a qualifying plan and aren't compatible with other discount offers.
Current Device Offers
EE regularly runs promotions with substantial savings on popular devices. Look out for special events like seasonal sales during Black Friday, Christmas, and New Year for additional discounts on broadband packages and the latest smartphones and tablets.