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FAQs from Secret Sales
How long does it take to receive a Secret Sales order?
Secret Sales works directly with suppliers and only processes orders once a sale closes. Because of this, it can take a little longer for your order to get out to you. However, you can expect items that are available immediately to reach you within 2 to 4 working days.
A Secret Sales item has gone from my basket, where has it gone?
Because Secret Sales want to offer their incredible offers to everyone, you can only reserve an item in your basket for up to 20 mins.
Can I get access to Secret Sales without signing up?
Due to its secretive nature, Secret Sales is only open to people who sign up with an email address. However, anybody can create an account, and it’s totally free.
More about Secret Sales
Secret Sales started life in in 2011, when brothers Nish and Sach had an idea to create an online store which kept its customers in the loop with the best daily exclusive deals and sales. Today, the site has expanded exponentially, and Nish and Sach head up a thriving team of 100 people. Their unique sales formula means that they have something new on offer every day, so customers can keep up to date with an amazing array of exclusive sales. Nowhere else on the web offers such an incredible selection of flash sales for such an iconic range of brands. From American Apparel and Nike to Quiksilver and Vera Wang, Secret Sales has everything you could want to transform your home and wardrobe. Whether you’re in the market for some new shoes, new kitchenware, new laptop, or just a new pair of socks, with deals this good, this is one shop you’ll want to keep a secret.
How do I use my Secret Sales discount code?
- Choose the right discount for you.
- Follow the link to the website.
- Select the products you want and continue to checkout.
- Either enter your discount code into the appropriate field at checkout or check that your savings are automatically applied.
vouchercloud Top Saving Tip
Because Secret Sales add new products every day, and some of the best offers sell out fast, keep an eye on the Last Chance section to find the very best deals.
Contact Secret Sales
Phone: +44 (0) 345 8739 522
Email: customer.service@secretsales.com
Secret Sales Delivery
Secret Sales charges £3.95 for UK delivery. The good news is that even if you order multiple items from different sales, you may receive several deliveries but you'll only pay one fee - it really is that easy! Orders from selected partners in the Secret Sales marketplace will have their delivery fee set by the seller - you will be able to see the charge at checkout before you finalise your payment.
Secret Sales Returns
Products must be sent back unused and in good condition, with the original packaging and any tags intact, within 14 days. Certain items, such as adult toys, cannot be returned.
Secret Sales Opening Times
The Secret Sales customer service line is open 8am - 8pm, Monday to Friday and 9am - 5pm Saturday to Sunday.