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FAQs from Mobiles.co.uk
How much can I earn through the Mobiles.co.uk referral programme?
You can earn up to £75 for each successful referral, with the amount depending on what your friend purchases:
- Vodafone upgrade contracts - £75
- Refurbished handset contracts - £30
- New handset contracts - £25
- SIM-only deals - £10
- Connected tablet deals - £10
- Handset-only purchases - £5
There's no cap on your total earnings.
Do I get free delivery on all Mobiles.co.uk orders?
Yes, Mobiles.co.uk offers free next-day delivery on every order regardless of value. Orders placed before 8pm get next-day delivery, while orders after 8pm receive two-day delivery. SIM cards are sent free via Royal Mail within 3-5 days.
What free gifts are available with phone contracts?
Current bundle deals include impressive free gifts like Chromebooks worth £399 with Samsung Galaxy orders and Belkin Chargers with iPhone 16 deals. Vodafone and iD Mobile SIM-only deals also include cashback options and Currys Gift Cards. These gifts are delivered alongside your handset.
Can NHS workers and students get discounts at Mobiles.co.uk?
Yes, NHS professionals, teachers, emergency service workers, and students can access exclusive discounts. Some plans start from just £3 per month through Blue Light Discount. Students can verify their status through StudentBeans, VoucherCodes, Unidays, or Totum to unlock special deals on Apple, Samsung, and Google devices.
How long do I have to return a phone if I change my mind?
You have 14 calendar days to inform Mobiles.co.uk if you want to return your phone, then another 14 days to send it back once your return is accepted. The phone must be unused and in original packaging, with all accessories, manuals, and free gifts returned in perfect condition.
Are refurbished phones from Mobiles.co.uk reliable?
Yes, refurbished phones come with a comprehensive 12-month warranty and start from just £13 per month. If any fault develops within the first month, the phone will be replaced. After that, free repairs are available at local Currys stores throughout the warranty period.
How does the cashback programme work?
There are two types: Automatic Cashback processes cheques automatically within 38 working days of your order. Cashback by Redemption pays in equal instalments throughout your contract - you need to submit claims within 60 days of each bill date, and allow 28 working days for processing.
What's included in the Festive Fridays competition?
Festive Fridays offers weekly prizes worth up to £179 - this week's prize is BEATS Studio Buds+ Wireless Bluetooth Noise-Cancelling Earbuds. Simply answer one quick question each Monday, with entries closing Thursday and winners announced Friday.
Can I get Currys Gift Cards with my mobile purchase?
Yes, selected handset deals include Currys Gift Cards ranging from £10 to £50. The cards are valid for 24 months and dispatched to your email address. Some Vodafone and iD Mobile SIM-only deals also include gift cards dispatched with your purchase.
What are the customer service hours at Mobiles.co.uk?
Sales team: Monday-Friday 9am-7pm, Saturday 9am-5:30pm on 0330 678 1450. Customer service: Monday-Friday 8am-7pm, Saturday 9am-6pm, Sunday 10am-5pm on 0330 678 0520. Live chat operates during customer service hours, plus you can manage most tasks through your online account.
Smart Ways to Save at Mobiles.co.uk
From generous referral rewards to premium bundle deals and always-free delivery, Mobiles.co.uk offers plenty of ways to cut costs on your next phone upgrade. Whether you're after the latest flagship or a budget-friendly refurbished handset, these insider tips will help you save serious money.
How Do I Use a Mobiles.co.uk Discount Code?
- Browse the available deals and select your preferred phone contract or SIM-only plan
- Add your chosen deal to the basket and proceed to checkout
- Look for the discount code box during the checkout process
- Enter your valid code and click apply to see the discount reflected
- Complete your order to secure the savings
Earn Up to £75 Through Friend Referrals
How the Referral Programme Works
Mobiles.co.uk's referral programme is one of the most generous around, letting you earn substantial rewards for each friend or family member you refer. The earnings vary based on what your referral purchases, with multiple tiers available to maximise your rewards.
Referral Earning Breakdown
Here's what you can earn for each successful referral:
- Vodafone upgrade contracts - £75
- Refurbished handset contracts - £30
- New handset contracts - £25
- SIM-only deals - £10
- Connected tablet deals - £10
- Handset-only purchases - £5
What makes this programme particularly attractive is that there's no cap on your earnings - you can refer as many people as you like. Everything's tracked through your personalised dashboard, and Aklamio handles all the payment processing, ensuring you receive your rewards reliably.
Premium Bundle Deals Worth Hundreds
Current Bundle Offers
The bundle deals at Mobiles.co.uk offer exceptional value by including high-end accessories and gadgets with your phone purchase. Current standout offers include:
- Samsung Galaxy S Family - Comes with a Chromebook worth £399
- Apple iPhone 16 - Includes Belkin Charger
- Vodafone & iD Mobile SIM Only - Includes cashback options and Currys Gift Cards
Bundle Terms and Delivery
These bundles represent genuine savings since you're getting premium accessories that would cost hundreds separately. The bundled gifts are delivered alongside your handset, and terms require returning both items if you decide to return your purchase.
NHS and Key Worker Savings
Who Qualifies for Discounts
Mobiles.co.uk proudly supports key workers with exclusive discounts available for NHS professionals, teachers, emergency service workers, and students. These discounts provide substantial savings on both new contracts and refurbished phones, with some plans starting from just £3 per month through Blue Light Discount.
How to Access Your Discount
Students can access their discounts through multiple platforms including VoucherCodes, StudentBeans, Unidays, and Totum. The verification process is straightforward - simply log in through your chosen platform to unlock exclusive discount codes and deals on the latest tech from Apple, Samsung, and Google.
Always-Free Next-Day Delivery
Delivery Promise
One of Mobiles.co.uk's standout promises is free next-day delivery on every order, regardless of value. All handsets are delivered by secure courier service between 8am and 8pm, ensuring reliable and safe delivery of your new phone.
Delivery Timelines
The delivery timing is flexible: orders placed before 8pm receive next-day delivery, while orders after 8pm get two-day delivery. SIM cards are sent via Royal Mail 2nd Class and typically arrive within 3-5 days, also completely free of charge.
Cashback Programme Benefits
Automatic Cashback
With automatic cashback, Mobiles.co.uk processes your cheque automatically without any action needed from you. The cheque will arrive within 38 working days of your order being received, making it completely hassle-free.
Cashback by Redemption
This option pays back your discount in equal instalments throughout your contract rather than as a lump sum. To claim this cashback, you'll need to submit claims within 60 days of each bill date, including specific information like your name, address, mobile number, current tariff, and bill date. Once submitted, allow 28 working days for your cashback cheque to arrive.
Refurbished Phone Savings
Quality and Warranty
For budget-conscious shoppers, refurbished phones offer excellent value starting from just £13 per month. These devices come with a comprehensive 12-month warranty, and if any fault develops within the first month, the phone will be replaced entirely.
Repair and Support
After the first month, free repairs are available at local Currys stores throughout the warranty period. Many refurbished deals also include £20 Currys Gift Cards, adding extra value to your purchase.
Seasonal Sales and Special Offers
Festive Fridays Competition
Mobiles.co.uk runs their Festive Fridays competition offering weekly prizes worth up to £179. Each Monday brings a new prize, with entries closing Thursday and winners announced Friday - simply answer one quick question to enter. This week's prize is BEATS Studio Buds+ Wireless Bluetooth Noise-Cancelling Earbuds.
Major Sales Events
Their special offers section features the best current deals across contracts, upgrades, SIM-only plans, and refurbished phones. During major sales periods like Black Friday, you can expect significant discounts and enhanced data allowances at no extra cost.
Currys Gift Card Offers
Selected handset deals come with Currys Gift Cards ranging from £10 to £50, depending on the specific promotion. These gift cards are valid for 24 months and are dispatched to your registered email address. SIM-only deals with Vodafone and iD Mobile also include gift card offers, with the cards dispatched alongside your purchase.
Contact Mobiles.co.uk
For sales enquiries, call 0330 678 1450 during business hours: Monday to Friday 9am-7pm, Saturday 9am-5:30pm. Customer service is available on 0330 678 0520 with extended hours: Monday to Friday 8am-7pm, Saturday 9am-6pm, and Sunday 10am-5pm.
Live chat support operates during the same hours as customer service, and you can manage most account functions including order tracking, detail updates, and cashback claims through your online account without needing to call.