FAQs from Mobiles.co.uk
Does Mobiles.co.uk do student discount?
There are loads of sweet offers for students at Mobiles.co.uk. Simply visit vouchercloud to find them and ensure that you have an account with Student Beans or UNiDAYS then you're in for a real treat.
How do Mobiles.co.uk deliver?
Mobiles.co.uk use DPD for a secure and reliable delivery service which above all is completely free. You can take a look at their delivery information pages to get an estimate of when your parcel will arrive, track your order with your parcel reference number or to have a look at their FAQs.
Does Mobiles.co.uk offer refunds?
Should you be unhappy with your purchase, Mobiles.co.uk gives you 14 days to change your mind after the receipt of your goods. Do take a look at the returns policy for their exact guidelines on refunds and exchanges.
How can I contact the Customer Service team?
You can call the Customer Service Team on 01509 615 474 to answer your after-sales queries. Check here for line operating hours and to get in touch with your specific network provider.
More about Mobiles.co.uk
Launched in 1995, Mobiles.co.uk is your savvy online mobile phone provider that'll keep you up to date with all the latest technology from the top network providers. With 19 years’ experience, they are innovative in what they do and always strive to exceed customer's expectations. Voted Best Online Retailer 2016 - you can trust Mobiles.co.uk to give you the best choice of mobile phones on contract or pay as you go. They also offer line rental packages, cash back deals and upgrades on all your favourite networks - shop with us to save on a great array of goods and services. Now you can go faster with Mobiles.co.uk and the ultimate guide to 4G - you will never encounter slow connections again. You can check your coverage by location using their online tool and they will take you through the steps to finding the perfect smartphone for all of your needs. Whether you’re into your apps, music, video streaming or all three – Phones.co.uk can make it happen in a flash and for the best price.
How do I use my Mobiles.co.uk voucher code?
- Visit the vouchercloud website and select the deal or copy the copy you want to use before following the link to Mobiles.co.uk
- Browse through the different offers and add the products you want to your basket
- Once you're done, click 'Secure Checkout' in the top right-hand corner
- Depending on the offer, your deal will either be automatically applied at the checkout or you can enter your voucher code underneath your basket details.
- Scroll to the bottom of the page and click ‘Proceed to your details’ to finalise your order.
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Mobiles.co.uk Delivery
Mobiles.co.uk delivery is always free, and is handled by DPD - meaning you'll be notified of a 1-hour timeslot on the day of your delivery.
Orders placed Monday-Thursday before 6pm will arrive next day.
Orders placed Friday-Monday before 6pm will arrive Tuesday.
Sim-only contracts arrive within 5 working days.
Returns to Mobiles.co.uk
To return a handset to Mobiles.co.uk, get in touch with the customer service team or fill out a cancellation from request via the 'My Account' section on-site and ensure everything you received is returned in the original packaging.
Get in Touch with Mobiles.co.uk
Phone - 01509 615 474
To get in touch with Mobiles.co.uk online, you need to log-in to your account and click on the 'My Helpdesk' section, before hitting 'contact us'.