More about Marella Cruises
Thomson Cruises is now known as Marella Cruises — taken from the celtic word for ‘shining seas’, it continues to provide the tremendous service you’ve come to expect but under the new Tui banner, where all holidays are there to help you “discover your smile”. Promising you the friendliest service on the seas, Marella Cruises is ideal for couples, families or solo adventurers. Onboard facilities promise incredible dining with at least 3 high quality restaurants on board (the captain’s gala reception is a particular highlight), exciting live entertainment and all sorts activities including wine tasting, dance classes, cookery demos and much more.
The Kids Club has plenty of things to do for 3-11 year olds, teens have sports to enjoy and there are lots of family friendly excursions on land. With all sorts of itineraries ranging from coastal highlights in the Canaries to sun chasing in East Asia and 80s Weekenders, there really is something for everyone, whether you’re up for dancing the night away or looking for a gentle escape.
How do I use my Marella Cruises discount code?
- Click on the offer of your choice at vouchercloud and copy the code if provided
- Follow our link to the Marella Cruises website and search for your trip
- Choose your cruise and click ‘Continue’ then ‘Cruise Options’
- Choose your cabin and click ‘Continue Booking’
- In your basket, enter the discount code in the box beneath your order and click ‘Apply Discount’
- Click ‘Continue Booking’ to complete your purchase
- Any offers which don’t require a discount code will be applied automatically
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FAQs
Where is my nearest Marella Cruises store?
You can search for your nearest Tui store here.
Are Marella Cruises suitable for those with access needs?
Very much so. Give the customer welfare team a call before booking for advice on accessibility, bringing medical equipment and facilities.
How do I pay for things onboard?
All ships have a cash free system, everything is charged to your cabin account. You can settle your bill in cash although you’ll be asked for a weekly deposit of up to £200. You’ll get an interim bill have way through your trip so you can keep track of your spending.
Do I need a passport for Marella Cruises?
Yes, every cruise listed requires a passport, without which you won’t be able to board the ship.
Contact Marella Cruises
- Phone: 0203 636 1931
- Contact form here
Marella Cruises Cancellations
You can return your purchase within blank days of receipt to receive an exchange or refund. Item must be in original conditions and packaging. Contact customer services and then send product back, including a covering note identifying reasons for return.
Marella Cruises Opening Times
Customer welfare: 0203 451 2585
- Monday - Friday: 09.00 - 19.00
- Saturday: 09.00 - 18.00
- Sunday: 10.00 - 17.00