FAQs from John Lewis Pet Insurance
How can I redeem a John Lewis Pet Insurance promo code?
Look through our range of John Lewis Pet Insurance offers. Click on the blue button for the one you want—it’ll say either ‘get code’, ‘get reward’, or ‘view discount’. If there’s a code for the offer, it’ll be copied to your clipboard, and you'll be redirected to John Lewis’s website to complete your order.
Can I insure more than 1 pet with John Lewis?
This is possible, however, should you need cover for more than 3 pets you should call 0330 102 2615.
How can I retrieve a previous John Lewis Pet Insurance quote?
You can find a previous quote online should you want to continue to purchase this cover offer. You will need your quote reference and the postcode used.
For complete peace of mind for your pet, put your trust into John Lewis Pet Insurance. With 3 comprehensive policies available, all including Lifetime Cover - now you've got the help that you need to fund yearly treatments and day-to-day or one-off mishaps. Choose from Essential Cover, Plus Cover or Premium Cover and save on your quote with vouchercloud. Not only does John Lewis Finance understand your pet's needs, but by taking into account your needs too - here is where you will find a policy to match your pet pal, lifestyle and budget. With vet fees, dental care, accidental damage (including to other people's properties) and more as part of all 3 policies - compare the finer details online to find one that'll suit you best. Done are the days of worrying over increasing health expenses and even hefty fees abroad, your pet is in safe hands with cover from John Lewis Pet Insurance so you can enjoy your time together and be prepared for any of life's throwbacks.
- Click to view the deal or copy the code of your choice before clicking ‘Go To Website’
- On the Pet Insurance page, click ‘Get a Quote’
- Fill in the information about your pet and yourself
- In the ‘Important Information’ section, there is a box where you can enter a promo code if you have one
- Any other discounts will automatically be applied to your quotes so you can choose the cover and pricing option to best suit you.
Buy your Pet Insurance online and you'll get 10% off! Do check the Terms and Conditions.
How to make a claim with John Lewis Pet Insurance
Should you need to make a claim, you can download the Claim Form and email it to claims@johnlewis-petinsurance.com or send it to by post to the following address:
John Lewis Pet Insurance,
Claims Department,
PO BOX 10482
Birmingham
B3 2WX.
Be sure to include your pet’s full medical history too.
Renew your John Lewis Pet Insurance policy
Your policy will automatically be renewed if you pay by direct debit unless you have notified John Lewis of your wish to change or cancel your policy. You will be informed of the premiums and Terms and Conditions which will apply for the next year at least 21 days before the renewal. Should you be paying by credit or debit card, a further payment will need to be submitted.
You have the right to cancel your policy within 14 days of receiving the documentation. Call or write to John Lewis as specified on your policy schedule.
Call Customer Services on 0330 102 2745/01422 501069 Monday to Friday, 8am to 8pm, Saturday 9am to 5pm and Sunday 10am to 4pm.
Email: using the online form.
You can call the Vetfone Helpline 24 hours a day, 365 days a year on 0800 316 7119.
